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  • Infographic: IT Friction and what can be done about it

    Infographic: IT Friction and what can be done about it

    The attached infographic details a few key points about "IT Friction", the friction that exists between IT and employee. The infographic is based on research and analysis conducted by Forrester Research. In the Forrester Research report titled "Exploring Business and IT Friction: Myths and Realities," it was found that an astonishing 86% of the end-users lost an average of 18 work hours a month because of IT issues. While the debate over IT Friction has yet to be solved, the disconnect between IT and those they service is a topic that almost everyone has an opinion on.  BMC has an interesting blog post detailing the study and reaction to IT issues by end users on social media. We all of course also recognize the increased conflict between IT and users over BYOD policies and sometimes even the lack of BYOD policies.

    By Bryan Ruby
    Posted July 29, 2013
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  • Off Topic: Home Is Where The Network Is

    Off Topic: Home Is Where The Network Is

    Anyone who likes to avoid supporting a "rats nest" of network wiring should insist that their next house contain a well thought-out network distribution panel. In fact if it doesn't and I were you, I would insist to the seller that's why you as the buyer will pay less for the house due to future headaches you are likely to encounter. In my house, the builder and contractors pre-wired the house for phone, data, cable, satellite, cable, and audio. What more could an IT professional want? The best thing of all, the previous owner of the house barely touched those wires giving me the opportunity to hook things up my way for the very first time.

    By Bryan Ruby
    Posted July 24, 2013
    (0) Comments

  • Face-to-face with Samir Bhatt, Author of ‘Liferay Portal Performance Best Practices’

    Face-to-face with Samir Bhatt, Author of ‘Liferay Portal Performance Best Practices’

    Samir Bhatt is the author of recently published Liferay Portal Performance Best Practices which provides guidance on how to build and define architecture of high performing Liferay based portal solutions. This is the second book after co-authoring Liferay Beginner’s Guide in 2012.

    Samir Bhatt has over 12 years of IT including 4 years of Liferay Portal experience. In addition to authoring this book, Samir has also co-authored Liferay Beginner’s Guide. Samir is a Liferay certified trainer delivering training on Liferay Portals worldwide.

    In a recent interview, the author provided the following answers to our questions.

    By Angana Chatterjee
    Posted July 23, 2013
    (0) Comments

  • CEO Corner: CMS Has Become One-Size-Fits-None

    A few months ago, CMS Australian enthusiast Said Salameh posted this excellent breakdown comparing the number of steps required to complete simple tasks between eight leading open source content management systems. He illustrates how simple things like editing a page or adding an article can take ten steps or more – far more than necessary. His post spawned a discussion on the Web Content Management group on LinkedIn drawing out frustrations from many in the industry about the complexity of content management systems – particularly open source systems.

    By Michael Assad
    Posted July 08, 2013
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  • The Future of the CMS in a 30 Minute Video

    The Future of the CMS in a 30 Minute Video

    Early this morning, CMS Report's Bryan Ruby was one of two guests on the eZ Publish Show.  The purpose of the episode was to discuss the future of content management system.  He was joined by host Ivo Lukač of Netgen, and fellow guest Apoorv Durga from Real Story Group.  If you think you can do better in your predictions, and some of you can, please let us know what you think the future holds for content management systems.

    By Bryan Ruby
    Posted July 02, 2013
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  • CEO Corner: Analyzing the CMS Analysts: Which one is right for you?

    CEO Corner: Analyzing the CMS Analysts: Which one is right for you?

    Those of you who have been in the content management industry a while will remember the CMS Watch report. I’m not sure when I first heard of it, but I think it was at an AIIM conference in 2005. I remember thinking that if we could just get Agility into that report, we would have it made. Looking back, it’s amazing to see how many of the systems that ranked well in 2005 are either gone or no longer relevant.

    A few years later, I saw an article on CMS Wire that Ektron had made it into the Gartner Magic Quadrant. I realized that it was going to be hard to complete with this level of recognition, no matter how superior Agility is.

    Fast forward to 2013, and Agility is yet to be found in either of these reports. I reached out several times to CMS Watch in the early days, but we were just too small. I called Gartner in 2010 to see what it would take to get on the Magic Quadrant. They were quick to point out that Agility was probably too small, but if we paid $20,000 they would take a closer look.

    It struck me that it might be worthwhile to write an article on the topic to dig deeper into the options available for CMS vendors. Here are my findings.

    By Michael Assad
    Posted June 06, 2013
    (0) Comments

  • Five Common IT Administrator Mistakes That Lead To Data Loss

    Kroll Ontrack, a leading provider of data recovery, e-disclosure and information management products and services, today announced five of the most common mistakes made by IT administrators that can lead to data loss. 

    By RealWire
    Posted June 04, 2013
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