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  • Cloud storage – Putting all your eggs in one basket

    Cloud storage – Putting all your eggs in one basket

    Cloud storage enables users to store data online. This makes data easily accessible for other users who have been given access to the files. Cloud storage reduces the need for expensive offline data storage devices and if done correctly, can save a lot of time as well as money.

    But should you put all your eggs in one basket?

    By Jeff Nevil
    Posted: October 24, 2014
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  • 90% of Holiday Shoppers Expect Consistent Brand Experiences According to SDL Survey

    Ninety percent of consumers said they expect the customer experience to be consistent across channels and devices used to interact with brands this holiday shopping season, according to a new global study of more than 3,000 consumers by SDL. This is a growing expectation from shoppers, representing a 17 percent increase from what consumers reported last year.

    Considering that half of holiday shoppers use their mobile devices to research possible gifts before purchasing them in-store and 6 in 10 holiday shoppers do at least some showrooming – going to stores to evaluate products but then purchasing online – brands should make it a priority that the customer experience is consistent across channels and devices, something many consumers have reported frustrations with.

    By RealWire
    Posted: October 23, 2014
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  • Learning Light names its top eight performing learning management systems

    Learning Light names its top eight performing learning management systems

    Learning Light, the UK-based independent e-learning industry market analyst, has produced its own thorough analysis of learning management systems (LMSs) identifying its top performers.

    Learning Light Director, David Patterson, said: “We’re aware that other organizations – notably Craig Weiss’ E-Learning 24/7 - publish lists of the top LMSs but our detailed analysis relates specifically to these LMS’s appropriateness for use by corporate training organizations and training departments in the UK. We’ve carried out this research in the light of Business Innovation and Skills (BIS)’s statement that, from September 2014, Individual Learner Records for funded further education courses must show a minimum of ten per cent of individuals’ learning via materials delivered online.

    “This is going to increase demand for LMSs in the UK – and, at present, there are some 600 LMSs from which to choose. We’ve based our analysis on the cost of ownership; features and functionalities; development pathway and future-proofing from a training industry perspective.” 

     

    By Bob Little
    Posted: October 23, 2014
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  • What The Future Holds for Web Design and CMS

    What The Future Holds for Web Design and CMS

    While SquareSpace and Wordpress battle for the top spot, a new AI website design company could change the way we look at CMS all together.

    By Jeff Nevil
    Posted: October 23, 2014
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  • Confirmit Honoured with Third Consecutive CUSTOMER Magazine TMC Labs Innovation Award

    Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research, announced that TMC, a global, integrated media company, has named Confirmit Horizons Version 18 as a 2014 TMC Labs Innovation Award winner presented by TMC’s CUSTOMER magazine.

    By RealWire
    Posted: October 20, 2014
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  • How Wearable Tech Can Turn the Internet of Things Into the Internet of You

    How Wearable Tech Can Turn the Internet of Things Into the Internet of You

    You’ve probably heard of the Internet of Things (IoT) and how it’s set to completely transform the world. Some may view this as an exaggerated take, but there’s little question that companies across the globe are taking an intense interest in it. The central concept of the IoT features tiny sensors and other machines that are all connected to the internet, allowing them to communicate with people as well as each other. Some experts are predicting that by the year 2020, there could be as many as 20 to 30 million items that are part of the Internet of Things. While there is a lot of hype surrounding the IoT, what’s often lost in the discussion is how the individual will contribute to and be affected by it. In fact, as more focus is placed on people, it’s becoming clear that wearable technology will play a big role in driving the Internet of Things, turning the whole idea into the Internet of You.

    By Rick Delgado
    Posted: October 17, 2014
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  • TERMINALFOUR Delivers Higher Education Digital Engagement Platform after $2M Investment

    TERMINALFOUR Delivers Higher Education Digital Engagement Platform after $2M Investment

    This is the culmination of 18 months R&D and evolves the product beyond its web content management roots to a full digital engagement platform for higher education.

    * Solution available in two editions: TERMINALFOUR Site Manager 8 and TERMINALFOUR Engage.edu

    * 150 new feature enhancements and extensive re-architecture

    * 55,000+ development hours into the TERMINALFOUR Digital Engagement Platform; 40% increase in R&D team

    By CMS Report
    Posted: October 15, 2014
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  • The Rise of Mobile CRM: Why So Many Companies Are Making the Switch

    Businesses of all sizes have adopted mobile CRM for several important reasons, one of the most important being further promoting a mobile workforce. Many employees find themselves away from the office, which would normally lead to being disconnected from accessing important data, particularly for sales representatives.

    By Rick Delgado
    Posted: October 14, 2014
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  • Moxie Infographic: Men holiday shop via mobile devices

    Moxie Infographic: Men holiday shop via mobile devices

    Moxie Software recently unveiled a new mobile chat solution and their press relations folks have been in full gear briefing tech blogs on the benefits of the new software. That's alright because besides the marketing aspects they're also throwing some interesting information our way. A new study commissioned by the Moxie reveals 62% of survey participants expect live chat to be available on mobile devices, and 82% would use it. There are a lot of interesting stats in the study that impact the role live chat may have in the customer experience and surprisingly the numbers reveal chat may have more influence on sales than social media does.

    We've received a copy of the study and once I've dissected the numbers better I'll post my thoughts and comments on this blog. Until then, here's one interesting part of the study, of those surveyed more men shop online than women. I'm not sure if this is true for my household, but where my wife is willing to shop online and offline I have to admit I prefer the online shopping experience over brick and mortar.

    By Bryan Ruby
    Posted: October 13, 2014
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  • Openwave Mobility Launches Industry’s First 4K Ultra-HD Video Optimization for Mobile Devices

    Openwave Mobility, a software innovator enabling operators to manage and monetize mobile data, is the first company to provide comprehensive optimization for 4K Ultra-HD video on mobile networks. It offers carriers up to five times more data savings compared to previous technologies. Openwave Mobility’s DynaMO, is now capable of optimizing High Efficiency Video Coding (HEVC) to achieve optimum HD video playback on mobile devices. 

    By RealWire
    Posted: October 13, 2014
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