CRG Global Returns to Confirmit to Ensure Return on Investment

Submitted By RealWire December 19, 2012

Market Research customer returns for unparalleled reliability and flexibility

New York, NY: 19 December 2012: Confirmit, the leading global software provider for Customer ExperienceEmployee Engagement and Market Research today announced that Datatelligence, a division of CRG Global, Inc. and one of the world’s leading suppliers of consumer data collection services, has returned to the Confirmit Horizons Market Research platform.

CRG Global, Inc. conducts nearly one million interviews with consumers every year on behalf of leading brands to better understand consumer wants and needs. Datatelligence, an online community of individuals who agree to voice their opinions regarding products and services they use on a daily basis, gathers feedback from its panel members, driving decision-making in companies looking to develop and improve products.

After working with Confirmit for ten years, CRG Global decided to evaluate other technology solutions and switched to another option.

The switch was short-lived and after just six months, CRG Global was back with Confirmit.

“Reliability and uptime are essential for our clients and it just wasn’t there with the new system,” said CRG Global/Datatelligence President Paul Cunningham. “There were so many points of failure it simply wasn’t stable. While the switch away from Confirmit Horizons offered immediate cost savings, the loss of key functionality would ultimately preclude us from ever achieving a Return on Investment with the platform we’d taken on.”

“Our clients value the reliability, advanced features, and flexibility of the Confirmit Horizons platform,” explains Peter Whalen, Executive Vice President, Confirmit. “In the highly competitive consumer goods and Market Research markets, Confirmit’s best-in-class interviewing platform proved to be the only solution on the market that could meet all of the company’s expectations. We’re delighted that CRG is back with Confirmit and look forward to continuing to support the company in the future.”      

For more information about CRG Global’s return to Confirmit, please visit http://confirmit.com/success-stories/results-driven-research/datatelligence-case-study.aspx.


Submitted By RealWire| December 19, 2012

About this CMS Enthusiast

RealWire

RealWire

RealWire (http://www.realwire.com/) is an award-winning online press release distribution service with over 10 years of expertise and is first choice for many of the UK’s top digital PR and internet marketing professionals. RealWire’s service can increase your story’s coverage and improve your SEO results. RealWire has been the UK’s leading innovator in press release distribution introducing a Social Media News Release option in 2007 and its patent pending targeting system, PRFilter, in 2010.

Add A Comment

Comment

Allowed HTML: <b>, <i>, <u>

Comments




Our Community






Copyright CMS Report 2006 - 2014