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CMS Report - Keyword: crm

  • Bitrix24 beefs up telephony, CRM and collaboration features for its 1 million users

    Bitrix24, the fastest growing enterprise social network created specifically for small to midsized businesses, has released a new version of its popular cloud service.

    The updated CRM now comes with its own activity streams and new reporting tools for leads, managers and invoices. Thanks to integrations with Zingaya's VoxImplant, web phone calls can now be made and recorded directly from Bitrix24 account without any IP-telephony equipment, server or complicated setup.

    By CMS Report
    Posted: December 12, 2013
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  • CEO Corner: Choosing a CXM Solution - Best of Breed or All-in-One Suite?

    CEO Corner: Choosing a CXM Solution - Best of Breed or All-in-One Suite?

    Petr Palas, founder and CEO of Kentico software, lets his voice be heard to in this week's CEO Corner. In this article, he provides rebuttal to an earlier CEO Corner written by Agility's Michael Assad. Where Assad favors a "best of breed" approach and questions the validity of CXM, Palas believe the future is in fully integrated CXM solutions. Which CEO is right? We'll let you decide...

    By Petr Palas
    Posted: April 25, 2013
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  • Integrating SugarCRM with Magento Ecommerce platform to Manage Customer Relationship

    Integrating SugarCRM with Magento Ecommerce platform to Manage Customer Relationship

    This article shows how to generate lead and opportunity in SugarCRM based on buyer actions on Magento based web-store. With more customization, one can realize following benefits from Magento-SugarCRM integration.

    We'll also focus on the system requirements for making this integration happen and present to you a four step procedure for integrating SugarCRM with Magento.

    By Angana Chatterjee
    Posted: April 16, 2013
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  • MindTouch Announces Integration With Salesforce.com Help Desk

    MindTouch, a company dedicated to creating self-service help experiences, announced today that its social help system now integrates with SalesForce.com Help Desk and support ticketing to dramatically improve support agents’ efficiency and customers’ help experiences. MindTouch believes their social help platform is revolutionizing the user manual and SaaS customer experiences through a web-based environment that includes a knowledge base, help center, ticketing integration, and help button.…

    By Bryan Ruby
    Posted: June 07, 2012
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  • Kentico Introduces the SalesForce Connector for Integration with Salesforce.com

    Nashua, New Hampshire, USA, May 3, 2012 – Kentico Software, the Web content management system vendor, announced the integration of their Enterprise Marketing Solution (EMS) with Salesforce.com, the world’s most popular Customer Relationship Management (CRM). The Kentico SalesForce Connector enables website contacts to replicate into your SalesForce organization as leads.  “The integration of Kentico EMS with SalesForce.com allows our customers and partners the ability to harness the power of…

    By Kentico
    Posted: May 03, 2012
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  • Confirmit and Best Buy to Present Voice of the Customer Research at the Leading Edge

    Mobile Data Collection and Text Analytics are top-of-mind at the 4th Annual Clarabridge Customer Connections (C3) Users Conference this Week New York, US: March 7, 2012: Confirmit, the leading global software provider for Customer Experience, Employee Engagement and Market Research announced it will present at the 4th Annual Clarabridge Customer Connections (C3) Users Conference at the Doral Resort, Miami, Florida (March 5th-7th). Confirmit will present alongside customer, Best Buy, offering…

    By RealWire
    Posted: March 07, 2012
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  • Great Ormond Street Hospital Children’s Charity Reassesses Its CRM Needs With Zuhlke Engineering

    Consultation addresses 10 year old system that struggles with 35,000 transactions per day Zuhlke Engineering, a premier provider of software engineering services, has applied its expertise gained from working with key City financial institutions to enable the hospital’s charity, Great Ormond Street Hospital Children’s Charity (GOSHCC) to create a world-class charity customer relationship management system. GOSHCC’s ageing fundraising database system is struggling with the daily volume of…

    By RealWire
    Posted: February 10, 2012
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  • SutiCRM: Customer Relationship Management Software Solutions

    Customer Relationship Management is a company-wide business strategy designed to reduce costs and increase profitability by solidifying customer satisfaction, loyalty, and advocacy. It's a strategy used to learn more about customers' needs and behaviours in order to develop stronger relationships with them. After all, good customer relationships are at the heart of business success. There are many technological components to CRM, but thinking about it as computer software with a large database…

    By sutisoft
    Posted: August 10, 2011
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  • Accrisoft Announces Endeavor™ CRM

    SARASOTA, Florida – Accrisoft is proud to announce the re-branding of its customer relationship management product, now officially known as Accrisoft Endeavor™ CRM. Originally called Accrisoft Business Tools™, this product has been used successfully for many years by resellers of Freedom™, Accrisoft’s content management system. Due to overwhelming market demand, Accrisoft is now offering the product as a stand-alone customer relationship management tool, rebranded as Endeavor™ CRM. “To this…

    By CMS Report
    Posted: June 21, 2011
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  • Bitrix Intranet 10.0 release unveils new formula of Business Energy

    Newly released Bitrix Intranet 10.0 introduces simple and powerful Task&Time management, CRM, Mobile interfaces and integration with Microsoft, Google, and Apple.ALEXANDRIA, VA. – Bitrix, Inc.(http://www.bitrixsoft.com), a technology trendsetter in business communications solutions announces the release of Bitrix Intranet 10.0, a genuine turning-point in the product’s history. The product’s new overarching concept is to unite the energies of each employee to boost efficiency at all levels. With…

    By bitrix
    Posted: April 28, 2011
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