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CMS Report - Keyword: customer relationship management

  • The Rise of Mobile CRM: Why So Many Companies Are Making the Switch

    Businesses of all sizes have adopted mobile CRM for several important reasons, one of the most important being further promoting a mobile workforce. Many employees find themselves away from the office, which would normally lead to being disconnected from accessing important data, particularly for sales representatives.

    By Rick Delgado
    Posted: October 14, 2014
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  • Maximizer CRM 2015 makes it quicker and easier to adopt CRM

    Maximizer Software, a leading provider of Customer Relationship Management (CRM) solutions, has launched its latest version, Maximizer CRM 2015.

    By RealWire
    Posted: October 03, 2014
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  • 5 Predictions: What the Future Holds For CRM Systems

    5 Predictions: What the Future Holds For CRM Systems

    When it comes to tools that can help businesses reach out to more and more people, customer relationship management (CRM) systems are some of the most important currently being used. In a nutshell, CRM systems help companies keep track of customer information, with automation and organization of data being crucial elements of the software.

    By Rick Delgado
    Posted: September 16, 2014
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  • Press Release: Confirmit Community Conference Overview

    Confirmit Community Conference Invigorates Global Business Leaders with Strategies to Drive Business Success

    Industry experts assembled in Orlando to take Voice of the Customer and Employee Engagement programmes to new heights

    New York, NY: 13 May 2014: Last week, global industry experts, thought leaders and visionaries from more than 7 countries spanning 25 industries joined forces in Orlando at the annual Confirmit Community Conference. The three day Confirmit ‘Be a Hero’ Conference offered global attendees an opportunity to discuss and explore the business results achieved and challenges faced within Voice of the Customer (VoC), Employee Engagement (EE) and Market Research (MR) programmes.

    By RealWire
    Posted: May 13, 2014
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  • Telerik Sitefinity Connects with Salesforce.com and Marketo

    Telerik Sitefinity Connects with Salesforce.com and Marketo

    Telerik has announced the availability of Salesforce.com and Marketo connectors for the 70,000 users of its web content management solution, Sitefinity. The release of these connectors come at a time when software vendors and service providers are increasingly supporting the development of websites that offer features in web experience management and visitor personalization. Telerik hopes that with these two products, Sitefinity customers can provide more exacting and personalized customer experiences to their website visitors with "ease, creating more targeted product, messaging and revenue possibilities".

    Static websites typically present the same content regardless of a visitor’s preferences or profile. But today’s visitors expect a personalized online experience that adapts to their behavior. CRM and marketing automation systems capture a full range of interactions that empowers sales to better communicate and engage in a more personalized conversation. But historically, those assets have not come together in a meaningful way.

    Telerik's Eric Odell recently blogged that organizations are increasingly taking a more personalized approach that proactively manages the online user experience and makes relevant information more accessible. He states that, "if you are ready to break out of your static cookie-cutter mold and personalize your website, make certain you select the right web content management platform to help".

    By Bryan Ruby
    Posted: September 25, 2013
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  • CEO Corner: Choosing a CXM Solution - Best of Breed or All-in-One Suite?

    CEO Corner: Choosing a CXM Solution - Best of Breed or All-in-One Suite?

    Petr Palas, founder and CEO of Kentico software, lets his voice be heard to in this week's CEO Corner. In this article, he provides rebuttal to an earlier CEO Corner written by Agility's Michael Assad. Where Assad favors a "best of breed" approach and questions the validity of CXM, Palas believe the future is in fully integrated CXM solutions. Which CEO is right? We'll let you decide...

    By Petr Palas
    Posted: April 25, 2013
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  • Integrating SugarCRM with Magento Ecommerce platform to Manage Customer Relationship

    Integrating SugarCRM with Magento Ecommerce platform to Manage Customer Relationship

    This article shows how to generate lead and opportunity in SugarCRM based on buyer actions on Magento based web-store. With more customization, one can realize following benefits from Magento-SugarCRM integration.

    We'll also focus on the system requirements for making this integration happen and present to you a four step procedure for integrating SugarCRM with Magento.

    By Angana Chatterjee
    Posted: April 16, 2013
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  • Great Ormond Street Hospital Children’s Charity Reassesses Its CRM Needs With Zuhlke Engineering

    Consultation addresses 10 year old system that struggles with 35,000 transactions per day Zuhlke Engineering, a premier provider of software engineering services, has applied its expertise gained from working with key City financial institutions to enable the hospital’s charity, Great Ormond Street Hospital Children’s Charity (GOSHCC) to create a world-class charity customer relationship management system. GOSHCC’s ageing fundraising database system is struggling with the daily volume of…

    By RealWire
    Posted: February 10, 2012
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  • SutiCRM: Customer Relationship Management Software Solutions

    Customer Relationship Management is a company-wide business strategy designed to reduce costs and increase profitability by solidifying customer satisfaction, loyalty, and advocacy. It's a strategy used to learn more about customers' needs and behaviours in order to develop stronger relationships with them. After all, good customer relationships are at the heart of business success. There are many technological components to CRM, but thinking about it as computer software with a large database…

    By sutisoft
    Posted: August 10, 2011
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  • Administer a robust CRM system using Packt’s new SugarCRM book

    Packt is pleased to announce Implementing SugarCRM 5.x, a new book that will teach users to implement SugarCRM including needs assessment, installing and using the software, training users, and integrating with existing systems. Written by Angel Magaña and Michael Whitehead, this book will help readers to analyze and weigh deployment options based on their needs and resources, and review powerful built-in customization tools and popular third-party enhancements for their SugarCRM system.…

    By likesh
    Posted: October 15, 2010
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