New Family of Products designed for Enterprise Organizations, SMEs and IT Service Providers
London, UK, February 15th 2010 — Kaseya, a leading provider of IT management software, today released details of its new products for enterprise IT departments and IT service providers, which form part of its new Kaseya 2 suite of IT systems management tools. Kaseya 2 products specifically developed to meet the requirements of IT departments in large enterprises, smaller IT teams working in small to medium-sized enterprises (SMEs), and IT service providers working with multiple clients.
Using the new Kaseya 2 products, IT professionals in any organization can streamline key tasks and processes, reduce complexity, and increase staff utilization and end-user satisfaction.
Kaseya Enterprise Edition – created for IT teams looking to improve efficiency and handle increasingly complex IT estates through a proactive IT management model. With the ability to support thousands of PCs and devices on a variety of platforms, Enterprise Edition provides complete IT systems management through a single web-based interface, with integrated IT automation. Applications and features include:
IT automation – fully automate desktop and server tasks and procedures, including discovery, audit, monitoring, patch management, anti-virus and backup applications
Live Connect – powerful remote access functionality without interrupting the end user
ITIL-based service desk – fully-integrated incident, problem, change and knowledge base desk with full process, policy and workflow customisation
Enhanced security – granular user, multi-role and scope-based security
Reporting – centralised management reporting and messaging for enhanced communication

