A New release of its web-based Human Value Management solution SutiHVM 3.2 with additional features such as payroll processing, resume paring, etc.
saas
How CMS Websites are Overcoming Modern Day Development Challenges
CMS websites are now the norm as the preferred content management and delivery solution. Nevertheless, many CMS web applications face scalability issues. However, when a CMS is put in the cloud, it theoretically resolves the scalability issue to obtain a complete benefit.
But, if a cloud platform is not configured to match the particular needs of the CMS, it will need to work harder. This will result in higher loads than what is actually needed to serve the incoming traffic. Therefore, in most cases, it is sensible to cache the static content. The issue that one faces here is whether the cloud is able to tell the difference between a user who has signed into an application and is therefore being served with dynamic content and the one who has not yet signed into the application.
At the same time, a CMS presents many other challenges other than scalability due to the paradigm shift from the traditional model of sharing files from a central repository. The reason behind this is that websites no longer operate isolated or in standalone mode. They must be able to interact with a range of other business applications that range from ecommerce business solutions to CRM databases to a range of reporting as well as analytics tools. To cut a long story short, websites have become increasingly data and content hungry because of their complex nature and the requirements of their users.
Managing such websites is now a full-time job. Earlier in the traditional hosting scenario, the site owner had to figure out how to look after the application, but also the servers, backups, databases, and others. Now, the platforms are specialized, so handling a web application which was a full time job can now be addressed by a person who can pay full-time attention.
docSTAR Launches New Online Document Management Software
docSTAR, the leader in advanced document management software, announces the release of its eagerly anticipated next generation product, docSTAR Eclipse 2.0. This online document management solution captures, manages and securely stores documents in the cloud. The new platform leverages docSTAR’s 15 years of experience in serving thousands of customers with document management technology.
More than an Introduction to Accrisoft
Accrisoft. A few months ago, I knew little about Accrisoft or their flagship product, Accrisoft Freedom CMS. In early May, CMS Report met with the company for the first time and it was a great opportunity for me to get to know them better. Accrisoft is a company that anybody who is somebody in the content management business definitely needs to get to know better.
It's not that often I become quickly enthralled with a company and their products. Yet, for the past couple months I can't help but think of the first demo I saw of Accrisoft's CMS. It wasn't just the genius simplicity of their blue/green user interface for users and developers that I'm obsessing about either. It is the fact that Accrisoft convinced me it's not only users that need to rethink how websites are managed, but also the many site owners and developers that incorrectly think they don't need a company like Accrisoft.
Accrisoft is a provider of Software as a Service (SaaS) Web applications and they definitely made a big splash at last Spring's 2011 CMS Expo. During the expo, I was able to meet up with Accrisoft's CEO, Jeff Kline, as well as their chief technology officer, Mark Zeitler. It wasn't just their product, Accrisoft Freedom CMS, that won me over that day but also their enthusiasm and technical vision of what the future holds for web content management.
If Accrisoft isn't on your radar it is time to put it there. For the last five years I've focused most of my attention on CMSs that individuals and organizations are more likely to manage and host themselves. Quite frankly, a portion of my DNA is old-school IT and I've stubbornly been unyielding to any notion of running a content management system in the cloud. I've always wanted to maintain as much control as I could on the servers that host my CMS. Control of your IT assets is a good thing, isn't it? The talk of the cloud is just slick marketing talk, isn't it? Accrisoft, as well as Acquia, have persuaded me to believe that it makes perfect business and technical sense to utlize SaaS CMS.
SubHub Launches World's First Drupal-Powered App Store
SubHub.com today launched its new Drupal 7-based Content Monetization Platform (CMP), featuring the world’s first Drupal-powered app store.
SubHub's new CMP enables anyone to design and launch a content website in under five minutes, and make money from their content by incorporating optional apps such as paid membership.
The app store -- the first of its kind for Drupal modules -- enables website owners to add functionality simply by selecting an app and adding it to their SubHub website. Initial apps include MailChimp, Google Analytics, content feeds and YouTube. Some of the apps are free (e.g. Google Analytics) and some of them will carry a small recurring charge (e.g. paid membership functionality).
Any developer can submit an app to the SubHub app store to be made available to SubHub’s growing network of website owners. New apps will be added regularly. SubHub will share revenues with the app developer.
“We have two core objectives. First we want to give non-technical people the opportunity to build an outstanding website using Drupal, one of the leading open-source content management solutions," said Evan Rudowski, co-founder of SubHub. "Second, we want to give Drupal developers the opportunity to make money from the modules they have spent hundreds of hours building.
"Our customers gain great functionality, and developers make money -- it's a win all around," Rudowski said.
Blackboard Launches CourseSites - A Hosted Online Course System for Instructors
Hosting, Live Support Give Instructors a Comprehensive, Cloud-Based Option for Courses
AMSTERDAM – 10 February, 2011 – Blackboard Inc. (Nasdaq: BBBB) today announced the launch of CourseSites, a free, fully hosted and supported online course system featuring the Company’s latest teaching and learning technologies. The offering gives individual school, college and higher education instructors an innovative, high quality cloud-based option to host online courses or add a web-based component to traditional ones.
The simple, easy to use system gives educators greater choice and flexibility for online courses in a system with cutting edge features that encourage experimentation. CourseSites is designed to support instructors who may not have access to a learning management system at their institution or school, or who may have access to an older platform system from Blackboard or a competing course management provider. There is no license fee, no hosting fee and no additional setup required for instructors to get started.
“We want to reduce all barriers, whether technical, financial or administrative, to getting our best technologies into the hands of educators new to online learning products or unfamiliar with our latest offerings,” said Ray Henderson, President of Blackboard Learn. “We’re investing with a belief that CourseSites can become the most accessible option for introducing new educators to online instruction in the market.”
SubHub Lite – A New Drupal 7 Based Web CMS
UK-based website publishing company, SubHub, has launched SubHub Lite, a new Drupal 7 powered web CMS which opened its doors on November 1st in beta and which now already has a few thousand users.
SubHub Lite has been built around the concept of outstanding ease of use.
With the majority of content management systems making the assumption that their users will have a certain level of technical expertise, a lot of people who would like to build and manage their own website are left out in the cold. Why? Because they are clueless about how to install a CMS, configure plugins and modules, add design themes and generally customize what they're building.
SubHub Lite embraces any kind of user and make it as easy to set up and manage a website, even if you’re not particularly technically minded.
Create a Website Using Mosite CMS
Today the easiest way to create a website and take care of its management is using a CMS. Nowadays the challenge is extremely competitive for HTML CMS like Joomla, Drupal, WordPress etc... But if you want create something different, in graphics and behaviours, something that only Flash and its stunning graphical effects can do, the outlook is a desert landscape.
Many freelancers, artists, modern painters, musical groups etc, use Flash graphics with the aim of making web sites with a higher impact, in order to show better their professional activities (like info events, media contents like mp3, video and much more).
Images and sounds in some art's expressions are the best way of communication to got users involved.
KnowledgeTree Adds Simplicity, Security to Cloud-Based Document Management
Partnership with OneLogin Strengthens Document Security and Decreases Log-in Headaches
WhichBox Media Emerges from Closed Beta into Public Beta of its Platform
DALLAS, TEXAS -- WhichBox Media, a Dallas-based online publishing technology company, today announced that it is emerging from its closed, private, invitation-only beta program with the launch of version 4.0 of its platform for delivery to the web and other platforms such as the ipad, iphone and other web platforms. whichbox™ (http://whichbox.com) is now in open public beta.
WhichBox Media is a Software as a Service (SaaS) company, providing a next generation content creation and management, online publishing, social networking, and social media technology platform. Built by publishers, media and marketing experts, for publishers, media companies and brands, the turnkey whichbox™ Platform was designed to be THE online content solution: a) for struggling online content owners to refocus on their core: creating compelling content, engaging their audience and monetization, instead of technology, and b) for brands to finally create authentic, non-fragmented connections with their audience.<
WhichBox Media CEO Bettina Bennett said, “We’re very excited about the public beta launch of the whichbox™ Platform. As publishers and media experts ourselves, we’ve been planning this for eight years, working with media companies and publishers to rethink the foundations of how content is created, managed, published, monetized and how users become publishers themselves using our “organic storytelling™” technology. We’ve listened, learned and now we believe that whichbox™ 4.0 is a revolutionary leap forward for publishers, brands, content owners – and for users/consumers especially.“
WhichBox Media launched its award-winning, next generation online publishing platform, whichbox™, into private beta in 2009. By February 2010, whichbox™ was awarded a 2010 OnMedia 100 Award for its “game-changing and disruptive” technology. In March, WhichBox Media was selected to be a featured presenter at the World’s Best Technologies conference, and in June was chosen by youngStartup as a Top Innovator at the New York Venture Summit. Most recently, in August, whichbox™ CEO Bettina Bennett was named a finalist for the Tech Titan Emerging Company CEO Award.
“In the next few weeks the first publishers who are re-inventing themselves on the whichbox™ Platform will be announced and you’ll be able to really start to see and understand the ecosystem between community, content, publishers and brands,” said WhichBox Media CTO Patrick Seaman.
KnowledgeTree and Fujitsu Unite Bulk Scanning with Document Management
Hot Folder Integration with Fujitsu ScanSnap Scanners Adds Order and Efficiency (and Peace of Mind) to the Mountains of Paper That Come with Invoice Processing
Looking beyond the Open Source and SaaS Marketing Hype: Why Fast and Cheap ECM Deployment is a Bad Idea
If you listen to the marketing hype, Open Source and SaaS ECM seem almost too good to be true. The new kids on the block have been getting a lot of press lately as they scramble to find their niche. And on the surface, it looks like they’re starting to differentiate themselves from conventional ECM offerings with claims of low costs and quick installations, respectively. It’s hard to resist the dual temptations of cheap and fast ECM implementation.
But like my grandfather used to say, “If it sounds too good to be true, it probably is.” If you’re shopping around, you probably already know that a few of us conventional ECM vendors have been offering robust, affordable, easy-to-use solutions for decades. We’ve learned a few things over the years by working in the trenches and listening to our customers. One thing that we did not need to learn is that cheap and fast are recipes for disaster - or, at the very least, disappointment.
We have also cleaned up other vendors’ failed installations enough to know that a fast deployment doesn’t necessarily equate to a successful deployment. If you’re drinking the Kool-Aid and thinking that affordable, fast ECM implementations are only available from Open Source and SaaS vendors, you would be wise to investigate a little deeper. Because the fact is that Open Source and SaaS are rarely inexpensive. And the idea that quick implementations aren’t readily available from conventional ECM vendors is a fallacy. Why, then, does it typically take so long to deploy ECM?
It’s not me; it’s you
Gartner says-correctly-that conventional ECM systems can take six to eighteen months to deploy on average. Can we do it more quickly? Of course. Is it something worth promoting? Not really. Why?
- Speed is not the goal.
- Each project is different.
Successfully controlling all of your structured and unstructured documents - and then leveraging them to make your company more efficient and profitable - is the goal. Quick implementations seldom allow organizations to make significant improvements to their business processes. Furthermore, it’s important to keep in mind that no two clients - or implementations - are the same. Even within the same industry, businesses that might appear to be comparable would still prepare differently to start a project.
Webiva Launches SaaS Hosting Platform for Open Source Rails-based Content Management System
BOSTON, Mass. – Webiva, an open source Ruby on Rails content management system (CMS) designed to compete with the likes of Drupal, Joomla, and WordPress, today launched a new Software-as-a-Service (SaaS) hosting platform. Webiva.com allows web professionals to build websites on a load-balanced, backed-up and replicated cloud without the hassle of installing and maintaining a Ruby on Rails installation.
“Webiva has been absolutely critical to the growth of our business. We reviewed dozens of platforms to adopt, and have found nothing that compares in quality to Webiva,” said Jonathan Karush, CEO of Liberty Concepts, the nation’s largest provider of campaign websites to U.S. congressional candidates. “It has powered some of the nation's most recognizable advocacy campaigns over the past two years.”
Built from the ground up with a designer’s and a developer’s needs in mind, Webiva is a web 2.0 open-source website building system (WBS) that allows web professionals to build custom websites that look and operate the way they want them to. Based on a Ruby on Rails framework from a software perspective, Webiva does its best to build on the concepts and methodologies that Rails creates. It has an extensible module system that allows additional functionality to easily be dropped into the system. Webiva offers support for forums, e-commerce, social networking other mediums needed by web professionals building top-of-the-line websites.
“Until recently there were two CMS options: a blog engine that’s user-friendly but limited, or a full-stack CMS that’s powerful, but complex to manage,” said Webiva Partner and Developer Pascal Rettig. “Webiva offers the best of both, a Rails-based system with the accessibility of a blog engine and all the features of a big CMS on the back-end.”
With 18 years of combined web development experience, Pascal and Martha Rettig are the inventive developer-designer team behind Webiva’s creation. They have been using the system for more than four years. Every feature available on Webiva was added in response to a specific requirement that arose during its use. Key benefits to web professionals using Webiva include:
- Easy-to-Use - A user-friendly interface similar to a blog engine with all the features of a powerful open-source CMS
- Non-CMS Aesthetic Appeal - Webiva is transparent from a site’s front end, giving designers full control and easy access to site HTML and CSS with built in editors.
- Quick Click Site Creation - Build and deploy dozens of sites from a singe install- no need to FTP templates and assets.
- Well documented, Open-source Platform - Built-on and extensible with Ruby on Rails, web professionals can use core modules (including e-commerce, social networking, forums, etc.) or write their own.
HTK Horizon® transforms IVR and makes it personal
Latest update to the HTK horizon platform delivers truly personalised IVR, SMS and email for contact centres and large enterprises
23 June 2010: HTK, the UK Software-as-a-Service (SaaS) company for intelligent customer contact by email, voice and mobile text messaging, has announced the latest version of its multi-media platform, HTK Horizon.
Horizon version 2.2 provides a dynamic IVR capability that automatically adapts to specific customer needs and preferences, reducing the number of calls met by static push-button menus and generic call-queues. Horizon’s high level of personalisation enables callers to find the information they need much faster, resulting in shorter calls, fewer transfers to live agents and more satisfied customers.
With CRM integration out-of-the-box, Horizon provides extensive easy-to–use options for profiling, classifying and targeting customers down to an individual level. This enables non-technical customer service and marketing managers to create personalised, multi-channel contact strategies – including proactive outbound IVR and SMS messaging.
“Traditionally, IVR has been perceived by customers as a cause of irritation, frustration and even anger, often leading to a degradation of customer loyalty and the destruction of brand value,” explains Marlon Bowser, CEO at HTK. “With customers increasingly demanding a return to ‘good old-fashioned personalised service’, press-1-for-this-and-2 for-that simply doesn’t cut it. This is often compounded by long call queues, making IVR a real bug-bear for customers and a major cause of concern to large enterprises. Horizon delivers a much better customer experience than traditional IVR and represents a significant and important step forwards in the contact centre industry.”
TioLive SaaS completes implementation of the largest customer support application in Ireland
TioLive, the Open Source ERP/CRM Software as a Service (SaaS), announced the successful implementation of the largest mission critical customer support application in Ireland.
Dover (USA), Paris (France), Dublin (Ireland) - June, 7th 2010 - TioLive LLC, the company behind the Open Source ERP/CRM software has just announced that the implementation of TioLive CRM in a critical environment in Ireland is a complete success. While Bet'Eire Flow was preparing the launch of the fully automated Barrier Free Tolling System for the M50 motorway around Dublin, TioLive had been chosen to complete Bet'Eire Flow's core business management application with a ready to use, on demand CRM system focused on Customer Support. The challenge has been to provide a turn-key system allowing to track contacts and manage the front and backoffice assistance processes for 500.000 customers.
Christian Copin, Bet'Eire Flow General Manager says, "Our fully automated Free Flow Tolling Service was a world first. When we started, we knew that the number of users of the CRM would be high but we weren't sure about how much. Moreover we couldn't evaluate precisely the number of customer requests. Today we have around 250 people in a call center which are using TioLive and they have been able to handle the 2.000 mails and 15.000 phone calls received each day at the system launch."
Thierry Brettnacher, Nexedi/TioLive Project Director adds, "Thanks to TioLive adaptability, the software has been fully customized to the customer needs. Validation workflows have been configured so that the headquarters of Bet'Eire Flow keep an overall control on written correspondence sent to customer. We also deployed a template management system to speed up the process of responding to the customer requests. Once, the customer support modules were in place, the use of TioLive has been extended inside Bet'Eire Flow to other business fields such as financial or project management."
Jean-Paul Smets, TioLive CEO concludes, "This implementation shows that TioLive is not only suitable for SMEs but also for large and critical applications. We have had to face an important growth of the company and an intensive use of the platform 7/7 since one year. With no major failure, we proved the reliability of our technologies."
Pages
Follow CMS Report:
