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Kaseya Reveals Details of New IT Systems Management Product Line

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By Real_Wire - Posted on 15 February 2010

New Family of Products designed for Enterprise Organizations, SMEs and IT Service Providers

London, UK, February 15th 2010 — Kaseya, a leading provider of IT management software, today released details of its new products for enterprise IT departments and IT service providers, which form part of its new Kaseya 2 suite of IT systems management tools.  Kaseya 2 products specifically developed to meet the requirements of IT departments in large enterprises, smaller IT teams working in small to medium-sized enterprises (SMEs), and IT service providers working with multiple clients. 

Using the new Kaseya 2 products, IT professionals in any organization can streamline key tasks and processes, reduce complexity, and increase staff utilization and end-user satisfaction. 

Kaseya Enterprise Edition – created for IT teams looking to improve efficiency and handle increasingly complex IT estates through a proactive IT management model.  With the ability to support thousands of PCs and devices on a variety of platforms, Enterprise Edition provides complete IT systems management through a single web-based interface, with integrated IT automation.  Applications and features include:

IT automation – fully automate desktop and server tasks and procedures, including discovery, audit, monitoring, patch management, anti-virus and backup applications
Live Connect – powerful remote access functionality without interrupting the end user
ITIL-based service desk – fully-integrated incident, problem, change and knowledge base desk with full process, policy and workflow customisation
Enhanced security – granular user, multi-role and scope-based security
Reporting – centralised management reporting and messaging for enhanced communication

KnowledgeTree, SugarCRM and iNet Process Announce Integration

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By crossroadspr - Posted on 09 December 2009

Solution makes KnowledgeTree documents accessible from within SugarCRM

RALEIGH, NC — December 9, 2009 — KnowledgeTree®, an Enterprise Content Management (ECM) provider focusing on affordable document management software, SugarCRM, the world's leading provider of open source customer relationship management (CRM) software, and iNet Process, a European provider of ECM and CRM services, today announced the commercial release of iNetDocs, an application that enables seamless integration between KnowledgeTree and SugarCRM.

With iNetDocs, documents and folders in the KnowledgeTree repository can be searched, browsed and retrieved from within SugarCRM and attached to all of the main modules within the CRM application, including leads, opportunities, contacts and accounts. A tab in the SugarCRM interface acts as a window directly into the repository.

According to Lionel Fernandes, manager at iNet Process, “iNetDocs turns SugarCRM into a complete workspace for the busy CRM professional. It is now possible to conduct most of the day’s work without ever leaving the SugarCRM application. This integration ensures greater collaboration and compliance by incorporating document access and control right into CRM business processes.”

Ready Photo Site Flash Photo CMS – Your Editable Photography Website

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By Karen Myers - Posted on 18 August 2009

The name of Ready Photo Site flash content management software speaks for itself.  Ready Photo Site is a Flash Photo CMS geared to the needs of photographers, artists, painters, fashion models and any company or person who wants a personal stylish Flash photo gallery and expects to have more than just a place on the web to upload the photos. Ready Photo Site is not only an online photo gallery - it is a fully editable and controllable Flash photography website.

The special thing about our photo website software is that you don't have to build or buy the design for your photo site and search for appropriate CMS solution to integrate it with. Ready Photo Site is an all-in-one solution. We offer up-to-date Flash photo website designs integrated with the content management system. No additional software or admin tools are required for successful Ready Photo Site project maintaining – simply install the application and enjoy the workflow.

photo website creation process

Mozilla Firefox 3.5 and the Enterprise

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By Bryan - Posted on 11 June 2009

Perhaps Mozilla is finally seeing the light. There is a story circulating around that Mozilla will be providing better tools to deploy and manage Firefox within the enterprise. According to a PC World article that sources Mike Beltzner, director of Firefox at Mozilla Corp:

Through the program, which will start sometime soon after Firefox 3.5 is released at the end of June, companies can use a Web application provided by Mozilla to specify certain customizations for the browser -- such as bookmarks to certain sites or corporate intranets or portals, he said.

Companies also can brand the browser through technology called Personas that allows them to code a skin across the top of the browser with a company's logo on it, Beltzner said.

Once the custom browser is developed, the application then will send it to the company and give it an installation program that makes it possible to install the browser across all desktops in the company, Beltzner added.

As one who has deployed Firefox and Thunderbird in an enterprise environment, one of my biggest criticisms with Mozilla has been that Firefox and Thunderbird is not enterprise-ready software. It's not that there hasn't been a push by some in the Mozilla community to provide enterprises with the tools they need to deploy Firefox and Thunderbird. It's just without official backing by Mozilla Corp, those tools never really seem to fully materialize in a way that is needed in large organizations. Hopefully, this time will be different.

Story found via Matt Assay.

I agree, 'Open source ain't cheap'

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By Bryan - Posted on 14 April 2009

I originally thought the article from Silicon.com, "Naked CIO: Open source ain't cheap" was written by a troll.  Most IT authors realize that the quickest way to get a rise out of readers is to say something negative about one of two topics, Apple computers or open source. This author decided to write about the latter.  Reluctantly, I have to agree with the author that for most enterprises running while open source is no more expensive than proprietary solutions it also certainly is not compellingly cheaper.

A few sources of costs for the enterprise running open source given by the author include:

  • The subscription fees for open source products are ongoing costs that for larger organizations can be quite expensive.
  • The cost of experienced and knowledgeable support IT support staff can be more expensive compared to support for traditional software platforms.
  • The cost of integration in a mixed environment is more expensive than in a pure Windows shop.

In my own organization, I've observed the need to support open source in the enterprise often brings a rise in the yearly subscription costs.  Also, it still is quite a hassle to integrate Linux and Windows clients under one roof (usually by bringing the Linux desktop into Active Directory for consolidated management control).  However, I'll argue by utilizing your IT staff properly, the costs for subscription fees and propriety/open-source integration can be lowered.