Quoting IT: Poor Knowledge Management
"These habits and rituals, developed over many years now are hard to break. I find it quite staggering for instance that the collective wisdom of a very established global manufacturer is contained in folder after folder after folder of files on shared drives with seemingly very little actual captured knowledge, context or lifecycle management."
-James Hoskins, "#fixwcm – some thoughts from the front line…", 2020 Visions, November 5, 2009
About this CMS Enthusiast
Bryan Ruby is the owner and editor for CMS Report. He founded CMSReport.com in 2006 on the belief that information technologists, website owners, and web developers desired visiting sites where they could learn about content management systems without the sales pitch. Outside of his late night blogging hours, he is the Information Technology Officer for a field office in the federal government.
