When it comes to tools that can help businesses reach out to more and more people, customer relationship management (CRM) systems are some of the most important currently being used. In a nutshell, CRM systems help companies keep track of customer information, with automation and organization of data being crucial elements of the software.
It may come as a bit of a shock, but many people simply don’t have security on their minds. With all the stories concerning major security breaches of large corporations like Target and Home Depot, businesses are definitely paying attention, but many private individuals don’t look at data security as a top priority. Even some smaller companies, while focusing on security for sensitive information, may unwittingly engage in practices putting that data at risk. One particular point of emphasis is the WiFi network.
Mobile devices with their large data capacities, always on capabilities, and global communications access, can represent both a business applications’ dream and a business risk nightmare.
For those in the security industry, the focus is mainly on deploying “solutions” to provide protection. However, we are now at one of those key points of change which happen perhaps once in a generation, and that demand a new way of looking at things.
Companies have plenty of reasons to make bring your own device (BYOD) policies a part of their businesses. One of the main attractions, and a primary reason for adopting BYOD in the first place, is how using a personal device makes employees more productive both in the workplace and at home. Another consequence of using BYOD is that employees are more likely to be satisfied with their jobs. But with these benefits also comes the concern over BYOD cost. BYOD’s most vocal proponents say the policy ends up saving businesses money in the long run, but its critics maintain that bring your own device is ultimately costly. One of the main points of contention is companies’ use of stipends as a way to offset the costs of a BYOD program for employees. While BYOD is likely here to stay, it’s very possible stipends on the way out.
If there’s one thing we as marketers have to admit we’re guilty of at times, it’s the use of buzzwords. Especially in the CMS world, acronyms (WCM, CXM, DXM) abound, and the latest terminology can feel like nothing more than the current fad. It’s true, the industry has a terminology overload, but it’s for this reason especially that, when they come around, game-changing concepts need to be explored and identified. Content-as-a-Service, or CaaS, is one such game-changer.
Who doesn’t like the idea of Bring Your Own Device (BYOD) for business? Having employees use their own personal devices for work sounds like a great idea. For one thing, they’ll be more productive as they are already familiar with their devices. They’ll also be more satisfied with their work since they won’t have to struggle with learning how to operate a new smartphone or tablet. Plus, companies can save on costs since they won’t need to buy devices for their employees. So what’s the downside? For many business leaders, the chief concern no matter the BYOD policies enacted is that of security. With employees using their own devices, that opens up more avenues for vital company data to be compromised. That’s why so many businesses now are turning to mobile device management (MDM) systems as a way to address these pressing security issues.
When it comes to technology in the workplace, businesses have always placed efficiency as a top priority. Because nearly all transactions, record keeping, communication and other functions are conducted on computers, speed and safety are essential. In recent years a trend has developed that many companies are finding helps employees conduct their work in a much more efficient way. This trend is called “Bring Your Own Device” or BOYD. Companies who implement this system allow employees to supply their own mobile devices, laptops and tablets in the workplace.
This practice has several obvious advantages but there are also negative side effects that companies need to be aware of. According to one market research report, BOYD will expand to more than 88% of enterprise by the end of 2013. As more companies jump on the bandwagon they should consider the following.
Hippo is pleased to announce record growth in the first quarter of 2014. With several major clients signed, and key partnerships concluded, 2014 is off to a great start. With first quarter subscription bookings up 91% compared to Q1 2013, this has been the most successful in the company’s history.
As mobile evolves, we see that customers engage in a continuous and streamlined way, on multiple devices and at various touch points. Isolated platforms of varying levels of quality and evolution are no longer acceptable. We have to be mindful of the omnichannel customer journey. Regardless of the device they’re engaging on, customers want to remain on the same path, with the same information available to them.
It was a bold plan. In 2012, the Dutch government, prioritizing street safety across the entire country, decided to centralize 26 local police corps into one National Police force. Too Many Websites Serving Too Many Functions Alongside the organizational changes, the Dutch police would reinvent its digital communications with citizen involvement at the forefront of its strategy. But first, an overhaul and consolidation of the existing web environment would be needed. Centralizing the…