I suppose this slipped by me, but some pay services have recently started up for Wordpress. Of course, the debate and comments have already started of when something is offered for free whether it should all be free. Yada, Yada...

Toni announced yesterday the launch of the Automattic Support Network. This has of course attracted the attention of many blogs who have discussed the business implications but Peter wonders if WordPress.org support will suffer. Here’s another post on the same issue but Matt replies with an excellent rebuttal.

I very much doubt the support network will have any immediate effect on the level of support offered to non-paying users. The number of non-paying users will always vastly outnumber those who pay for support. What happens if commercial support adversely affects the time spent on non-paying users?

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