"When evaluating solutions, it is certainly not unrealistic to think that other similar organizations have encountered the same challenges as you, and have already worked with software developers to come up with viable solutions. The probability of this being true is much higher for open source software than it is for proprietary or custom software, simply because of its highly accessible nature and large interactive community. So would you rather build your business on a software application which is used by 5 users or 500,000 users? I think the choice is obvious."

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