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  • 90% of Holiday Shoppers Expect Consistent Brand Experiences According to SDL Survey

    Ninety percent of consumers said they expect the customer experience to be consistent across channels and devices used to interact with brands this holiday shopping season, according to a new global study of more than 3,000 consumers by SDL. This is a growing expectation from shoppers, representing a 17 percent increase from what consumers reported last year.

    Considering that half of holiday shoppers use their mobile devices to research possible gifts before purchasing them in-store and 6 in 10 holiday shoppers do at least some showrooming – going to stores to evaluate products but then purchasing online – brands should make it a priority that the customer experience is consistent across channels and devices, something many consumers have reported frustrations with.

    By RealWire
    Posted October 23, 2014
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  • Learning Light names its top eight performing learning management systems

    Learning Light names its top eight performing learning management systems

    Learning Light, the UK-based independent e-learning industry market analyst, has produced its own thorough analysis of learning management systems (LMSs) identifying its top performers.

    Learning Light Director, David Patterson, said: “We’re aware that other organizations – notably Craig Weiss’ E-Learning 24/7 - publish lists of the top LMSs but our detailed analysis relates specifically to these LMS’s appropriateness for use by corporate training organizations and training departments in the UK. We’ve carried out this research in the light of Business Innovation and Skills (BIS)’s statement that, from September 2014, Individual Learner Records for funded further education courses must show a minimum of ten per cent of individuals’ learning via materials delivered online.

    “This is going to increase demand for LMSs in the UK – and, at present, there are some 600 LMSs from which to choose. We’ve based our analysis on the cost of ownership; features and functionalities; development pathway and future-proofing from a training industry perspective.” 

     

    By Bob Little
    Posted October 23, 2014
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  • Confirmit Honoured with Third Consecutive CUSTOMER Magazine TMC Labs Innovation Award

    Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research, announced that TMC, a global, integrated media company, has named Confirmit Horizons Version 18 as a 2014 TMC Labs Innovation Award winner presented by TMC’s CUSTOMER magazine.

    By RealWire
    Posted October 20, 2014
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  • TERMINALFOUR Delivers Higher Education Digital Engagement Platform after $2M Investment

    TERMINALFOUR Delivers Higher Education Digital Engagement Platform after $2M Investment

    This is the culmination of 18 months R&D and evolves the product beyond its web content management roots to a full digital engagement platform for higher education.

    * Solution available in two editions: TERMINALFOUR Site Manager 8 and TERMINALFOUR Engage.edu

    * 150 new feature enhancements and extensive re-architecture

    * 55,000+ development hours into the TERMINALFOUR Digital Engagement Platform; 40% increase in R&D team

    By CMS Report
    Posted October 15, 2014
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  • Openwave Mobility Launches Industry’s First 4K Ultra-HD Video Optimization for Mobile Devices

    Openwave Mobility, a software innovator enabling operators to manage and monetize mobile data, is the first company to provide comprehensive optimization for 4K Ultra-HD video on mobile networks. It offers carriers up to five times more data savings compared to previous technologies. Openwave Mobility’s DynaMO, is now capable of optimizing High Efficiency Video Coding (HEVC) to achieve optimum HD video playback on mobile devices. 

    By RealWire
    Posted October 13, 2014
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  • New enhancements to IBM i performance monitoring software reduce data center costs

    SoftLanding® Systems, a division of UNICOM® Global, has released a new version of its IBM i performance monitoring solution that allows performance data to be removed from the IBM i server to release storage space and deliver cost savings. The new SUPERMON for iSeries software also saves time and processing costs by enabling reports to be run out of hours, without manual intervention.

    By RealWire
    Posted October 08, 2014
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  • LANDESK Acquires Naurtech

    LANDESK, a global leader in delivering user-oriented IT solutions that solve systems, asset, security, mobility and IT service management challenges, today announced it acquired Naurtech, a company that develops connectivity solutions to provide mobile access to enterprise data and applications using Windows CE platform devices. This acquisition brings LANDESK additional mobility solutions, enabling its business to expand, and provides a new support community to Naurtech customers.

    By RealWire
    Posted October 06, 2014
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  • Maximizer CRM 2015 makes it quicker and easier to adopt CRM

    Maximizer Software, a leading provider of Customer Relationship Management (CRM) solutions, has launched its latest version, Maximizer CRM 2015.

    By RealWire
    Posted October 03, 2014
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  • Sendible announces launch of social media management marketing platform

    Sendible, the social media management software provider, has announced the launch of Sendible 360, the all-in-one social media marketing platform. Sendible 360, the latest upgrade to the platform, enables organizations to engage with customers across multiple social media channels from a single dashboard.

    By RealWire
    Posted October 02, 2014
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  • Information Builders Ranks First Across Peer Groups for Delivering Business Benefits in BARC’s BI Survey 14

    Information Builders, a leader in business intelligence (BI) and analytics, information integrity and integration solutions, today announced that it led in a range of categories in the industry’s largest independent global survey as the vendor delivering the highest level of business benefits. 

    By RealWire
    Posted October 01, 2014
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