Benchmarking study shows information industries among the worst at leveraging knowledge assets

Smartlogic-sponsored Industry Information Index shows technology and media firms poorest at finding and using content, but all sectors get failing grade

Organizations operating in the sectors that rely most heavily on enterprise information are among the worst at enabling access to internal content and utilizing it, according to the Industry Information Index, a new benchmarking study from Content Intelligence company Smartlogic and MindMetre Research. Overall, the Index demonstrates that information efficiency in every sector is fundamentally unsatisfactory, with no industry scoring more than 50% – that is, fewer than half the organizations surveyed rated their sector as capable across four categories of effectiveness. The total score for all sectors was 38%.

Media & Publishing placed at the bottom of the Index table with only 30% of respondents from this sector finding its efficiency to be satisfactory, putting it just below High-tech & IT and Aerospace. Information & Research, Banking, Property & Construction, and Chemicals and Pharmaceuticals also were in the lower half of the Index table.

Only half of UK businesses realize they are liable for social media content, study shows

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34 per cent of UK companies describe their management of social media as ‘chaotic’

London March 2, 2012 – Research findings published today by information management firm Iron Mountain[1] incorporated (NYSE: IRM) show that social media represents a growing information headache for UK businesses. While three quarters (76 per cent) of UK respondents say they regard social media communications as formal business records, only around half (54 per cent) are aware that they carry legal liability for the content. A third of UK respondents (34 per cent) describe their management of social media as ‘chaotic’ and ‘unmanaged’ and as many as three quarters (74 per cent) ban the use of social media at work completely.

Who really invented the tablet?

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The 1994 Knight-Ridder video I attached at the bottom of this post  is a fantastic reminder that the tablet predates the iPad and Android tablet by many decades. During the "hypermedia" era of the late 1980's, I can recall taking a "tech of the future" class where my professor discussed in similar detail what a tablet might look like in the future. He described a day where students would be sitting under trees reading not paper books but exactly what we know today as the digital tablet. 

 Believe it or not though, the origins of the tablet computer date back to the 19th century.

Technology Break 2011

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As I  have done each and every year in the summer, I will be taking my annual break from technology. Through the month of August, I'll be decreasing my postings and management of this site in hopes of using the time to broaden my perspective. I need to spend some time recharging my batteries and my enthusiasm for content management systems as well as information technology in general.

I won't be abandoning CMS Report, but I'm really hoping you will be seeing me a little less here during the next few weeks. As always, I appreciate help in any articles submitted to CMSReport.com.  If you want to really help out, create an account today and start contributing your own CMS stories. I'll be checking email, moderation queue, and social networks now and then for submitted posts to make sure you're not waiting too long to see your story published.

It is now time for me to unplug and officially begin Technology Break 2011. Have a good rest of the summer and see you on the other side!

Quoting IT: Mullenweg on the Power of Developers

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"If you’re a developer you’re already five steps ahead of everyone else. Scripting is the new literacy, and the ability to learn and execute on your ideas without relying on anybody else is going to be invaluable as you iterate and experiment on building something."

-Matt Mullenweg, The future of WordPress: Q&A with founder Matt Mullenweg, memeburn.com, July 8, 2011.

Quoting IT: Throw caution to the wind with Enterprise 2.0

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"The more I learn about Enterprise 2.0, the more inclined I am to encourage companies to throw caution to the wind: buy (or build) some well-designed lightweight tools that take advantage of emergence and game mechanics, find a few leaders willing to lead by example, and go live."

- Andrew McAfee, Enterprise 2.0 the Indian Way,  AndrewMcAfee.org, April 7, 2011.

Quoting IT: Call for Reform in Federal IT Management

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"Information technology should enable government to better serve the American people. But despite spending more than $600 billion on information technology over the past decade, the Federal Government has achieved little of the productivity improvements that private industry has realized from IT. Too often, Federal IT projects run over budget, behind schedule, or fail to deliver promised functionality. Many projects use “grand design” approaches that aim to deliver functionality every few years, rather than breaking projects into more manageable chunks and demanding new functionality every few quarters. In addition, the Federal Government too often relies on large, custom, proprietary systems when “light technologies” or shared services exist.

Government officials have been trying to adopt best practices for years – from the Raines Rules of the 1990s through the Clinger Cohen Act and the acquisition regulations that followed. But obstacles have always gotten in the way. This plan attempts to clear these obstacles, allowing agencies to leverage information technology to create a more efficient and effective government."

-Vivek Kundra, U.S. Chief Information Officer, 25 Point Implementation Plan to Reform Federal Information Technology Management, December 9, 2010

Ten Tips for Going Green with Your Intranet

People are increasingly interested in making healthy and environmentally friendly choices at work and at home, and your intranet can support this way of life. Use your intranet to engage and educate employees on greener lifestyles with our top ten tips.

Top Ten Tips for a Greener Intranet

Tip #1: Create a Green Community sub-site

Spearhead your campaign with a Green Community area of the intranet, and then add in collaborative apps like the ones below.

Tip #2: Suggestion box

  • Give employees a voice to share ideas and feedback
  • Encourage comments and “like” of ideas
  • Start contests and give prizes
  • Promote interest & others to join the conversations

Tip #3: Green Tip of the Day

Create a Green Tip of The Day widget… like “did you know that using a French press is the greenest way to make your daily cup of coffee?” or encourage staff to bring their lunches in reusable containers to reduce packaged waste

Tip #4: Community Initiatives

Register employees for community initiatives using the training application; management is done automatically by the app!

Tip #5: Documents and Policies

Post electronic brochures with attractive and friendly visuals. For example, create posters that show how to sort waste in kitchen recycling, compost and garbage bins.

Tip #6: Discussion Board

Encourage employees to post green topics for conversation … “Should the office add compost bins in the kitchen?”

Tip #7: Contest widget

Run environmentally friendly contests that have staying power:

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