"There are people who can call a blog as their business. In this case, their revenue is mainly from ad sales on their blog. But, that is not a very sustainable or long term business approach you should have. Your online business must solve a person’s problem."

- Marieke Hensel, Why Blogging is Not a Viable Business Mode", Branding Personality, January 30, 2012

"The history of science and technology suggests that such absolutism on both sides of a scientific debate doesn't often lead to practical solutions."
-Daniel B. Botkin, president of the Center for the Study of the Environment

"It's often the employees--rather than outside consultants--who know a company's products and processes best. According to management experts, many of the most innovative companies tend to solicit ideas from staff throughout the organization, not just the executive ranks."

-Rachel Emma Silverman, "For Bright Ideas, Ask the Staff", The Wall Street Jorunal, October 17, 2011.

"Nesta, Wordpess and Drupal produce great blogs. However, we are making new-media newspapers, next-gen magazines, and hyperlocal, pulse-finding micro streams. We can’t save journalism without demanding more from our CMS."

-Erik Hinton, The Twilight of the CMS, TPM, July 11, 2011.

"If you’re a developer you’re already five steps ahead of everyone else. Scripting is the new literacy, and the ability to learn and execute on your ideas without relying on anybody else is going to be invaluable as you iterate and experiment on building something."

-Matt Mullenweg, The future of WordPress: Q&A with founder Matt Mullenweg, memeburn.com, July 8, 2011.

"Today, we are beginning to see the emergence of online knowledge marketplaces where you can sell your personal knowledge. You can see its roots in the crowd sourced Q & A trend that spawned sites like Quora, Aardvark, Stockoverflow and others. And sure, you can go to Google or Ask.com and get your questions answered for free."

-Jennifer Hicks, The Rise of the Knowledge Market, Forbes, June 27, 2011.

"Help 2.0 is about letting go of old-school, preconceived notions about our role as content providers. Help 2.0 forces us to realize that by leveraging the knowledge of the crowd we can help users find the right information quickly and easily, whether we created the content ourselves or not. And perhaps most importantly, Help 2.0 is about creating support experiences in which users can help us learn what they want and need, while also allowing them to assist one another, in ways that are meaningful to them."

-Scott Abel, The Future of Technical Communication Is Socially Enabled: Understanding the Help 2.0 Revolution, Intercom.STC.org, April 2011.

"The more I learn about Enterprise 2.0, the more inclined I am to encourage companies to throw caution to the wind: buy (or build) some well-designed lightweight tools that take advantage of emergence and game mechanics, find a few leaders willing to lead by example, and go live."

- Andrew McAfee, Enterprise 2.0 the Indian Way,  AndrewMcAfee.org, April 7, 2011.

"Information technology should enable government to better serve the American people. But despite spending more than $600 billion on information technology over the past decade, the Federal Government has achieved little of the productivity improvements that private industry has realized from IT. Too often, Federal IT projects run over budget, behind schedule, or fail to deliver promised functionality. Many projects use “grand design” approaches that aim to deliver functionality every few years, rather than breaking projects into more manageable chunks and demanding new functionality every few quarters. In addition, the Federal Government too often relies on large, custom, proprietary systems when “light technologies” or shared services exist.

Government officials have been trying to adopt best practices for years – from the Raines Rules of the 1990s through the Clinger Cohen Act and the acquisition regulations that followed. But obstacles have always gotten in the way. This plan attempts to clear these obstacles, allowing agencies to leverage information technology to create a more efficient and effective government."

-Vivek Kundra, U.S. Chief Information Officer, 25 Point Implementation Plan to Reform Federal Information Technology Management, December 9, 2010

"Enterprise collaboration projects are almost always risky propositions. Storing and sharing information, potentially across departments and across the world, holds unquantifiable rewards for the business. Yet, if these rewards can't be realized by individuals, then the project risks failure."

- Matthew Sarrel, Tapping the Positive from Social Networks for Enterprise Collaboration, eWeek, November 15, 2010

"In a space currently dominated by proprietary technologies, managing the long-term preservation, provenance, and accessibility of digital content is often downplayed or ignored."

- Cheryl McKinnon, CMO of Nuxeo, From information overload to Dark Ages 2.0?, OpenSource.com, October 29, 2010.

"Suffice it to say, we’re in the middle of one of the most important computing shifts in history. And as has happened before with other major paradigm transitions, new businesses will emerge to define and dominate markets."

- Aaron Levie, CEO and co-founder of Box.net, 2011: The Enterprise Resets, TechCrunch, January 2, 2011.

"There is no best content management system. But there is probably a good CMS for what you’re trying to do. You need to do your homework and find the right fit. It's not something you put on a wishlist for Santa to take care of."

- Irina Guseva, 10 Common CMS Implementation Mistakes, CMSWire.com, December 16, 2010

"Until we learn that, in an increasingly content-centric world, we cannot continue to base automation efforts exclusively on a technology-centric model, agencies will continue to invest millions of dollars in programs and have little to show for it."

-Barry Schaeffer, Federal IT program failures: It's the content, stupid, Federal Computer Week, September 23, 2010.