Contensis signs money-saving agreement with Manchester councils

In this age of austerity, Contensis has signed a money-saving agreement with public authorities in Greater Manchester.

The framework agreement with AGMA – the Association of Greater Manchester Authorities – could see possibly up to 18 councils and other local public bodies signing-up to use the Contensis web content management system.

Public procurement is an expensive business and when Government is trying to improve efficiency and make saving throughout the public sector, framework agreements are one area which can help.

Mass.gov redesigned state portal using Percussion WCM Software

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Submitted by Bryan on

I'm a huge fan of eGovernment and Government 2.0 initiatives. A few years ago we started seeing government sites adopting open data initiatives and adding features that allowed the public to provide more feedback to the government that served them. Changes such as these are good initiatives by governments as they continue their evolution into the digital age. Recently, the Commonwealth of Massachusetts redesigned their official website, Mass.gov, using the Percussion CM System.

Before I begin, let me confess that I don't know much about Percussion Software beyond what I read in their press releases. In fact, you'll find that some of the information here came straight out of one of their press releases and you'll want to continue your research beyond what I've written here. However, personal experience has shown me that any redesign work done with government websites is hard work with my hurdles to cross. So after I took a look at the Mass.gov site, it didn't take much arm twisting from Percussion's marketing people to go beyond my comfort level and talk about a product I really should know a whole lot more about.

Bury Metropolitan Borough Council selects GOSS for content management value for money

In May 2011, Bury Metropolitan Borough Council deployed their new website. The website was built by GOSS Interactive and uses GOSS iCM (intelligent Content Management) to manage the site content. Since selecting GOSS and launching the site, the web team have be very impressed with the levels of service, professionalism and understanding of the public sector supplied by GOSS.

Report: Public sector digital engagement overcomes challenges for success

A new report highlights current activity, success and challenges that public sector organizations are facing in using digital channels for citizen engagement. This timely benchmarking survey from GOSS Interactive reports the challenges facing the public sector and is available as a free download.

Quoting IT: Social Media in Government

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"Nobody has come up with a blueprint that says this is how social media must and will be used in all disasters, because it changes fast. We're trying to figure out how to get into conversations with the public without getting into one-on-one transactions, which would be next to impossible."

-W. Craig Fugate, Administrator of the Federal Emergency Management Agency, The Grill: W. Craig Fugate, ComputerWorld, March 21, 2011.

Determining the Type of Website Best Suited for Non-profits

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Most industries (i.e. legal, medical, finance, etc.) prefer their content management solution be customized to meet their specific needs.   Non-profit organizations prefer that their solution be customized as well but they face a difficult hurdle: funding.

A non-profit organization’s yearly budget lies solely on the generosity of donors and grants that are awarded by states or other foundations.  NPO’s must allocate money to overhead before they determine budgets for programs and events.  In many cases (depending on the size of the organization), it isn’t until after salary, program and event budgets are created that NPO’s can begin to determine how much they will allot to a website revamp when needed.

How do agencies determine the type of website that non-profits need?

Many non-profit organizations have to choose which approach will best utilize the budget they have allotted for their online presence – in most cases, that means choosing to focus on one component of their content management system more than another.

CMS Expo: The Right CMS For Government

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The use of content management systems in government is a personal and work interest of mine, so this is a panel that I'm looking forward to hear from the speakers. There is actually a lot of diversity in what governments need their CMS to do and I'm curious to see how well the panel handles that diversity. I'm expecting Tony White, Ars Logica, to be the moderator for this panel. 

Leaders from Featured CMSes will be on-hand during this panel discussion to participate in a live analysis of the CMSes, asking probing questions of each, to determine how their represented Content Management System (and supporting community and infrastructure) best meets the demands of today's governmental needs, whether at a municipal, state or federal level.

Represented on this panel are: Lee Middleton (SilverStripe), Shaun Walker (DotNetNuke), Brian Colhounyan (TERMINALFOUR), Benjamin Mack (TYPO3), Ken Wasetis (Plone), Jeff Kline (Accrisoft), and Casey Neehouse (Umbraco). The following questions were asked either by the moderator, Tony White, or audience members. The panels' answers to these questions are paraphrased.  

What features in your CMS make it a good choice for government?

  • Plone - Government is already actively using Plone. Plone can address complex and flexible workflow. Import/export capability for security purposes.
  • TYPO3 - Addresses accessibility (Section 508 in US government).
  • Umbraco - Lots of state agencies are switching to .Net CMS. Umbraco and Dotnetnuke are .Net CMS. Section 508 compliance. 
  • Accrisoft - Local government is the specific client for this company...delivering a turnkey solution.
  • TERMINALFOUR - The UN is a client. Multi-language is why the UN chose TERMINALFOUR for their CMS. 
  • SilverStripe - SilverStripe sees government as partners and have built a very robust product that can be used by government.
  • DotNetNuke - Microsoft has helped partner with DotNetNuke which has been a positive in introducing DNN and open source to all level of governments.

Axceler ControlPoint Helps City of Charlotte Expand Its SharePoint eGov Environment

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City Will Also Turn to Axceler Davinci Migrator to Help Migrate and Enhance Its Growing Central Information Hub based on SharePoint

WOBURN, MA – March 29, 2011 –Axceler,the leader in Microsoft SharePoint administration and migration, today announced that the City of Charlotte, NC, is using Axceler’s ControlPoint, the company’s award-winning SharePoint administration software, to better manage its large and complex SharePoint environment.  In addition the North Carolina municipality also will be deploying the company’s Davinci Migrator product to manage its upcoming SharePoint 2010 upgrade.

“Tasks that used to require so much time to handle manually now can be accomplished in a fraction of the time with ControlPoint.  The time savings for us is huge,” noted Kyle Wright, SharePoint Infrastructure Support Manager for the City of Charlotte.  “ControlPoint is the only reason we’ve been able to stay ahead of our growing environment without increasing headcount.”

Ease of use and the ability to help manage a more formal SharePoint environment were driving factors in the City of Charlotte’s initial decision to choose Axceler’s ControlPoint.  With seven SharePoint farms running on nearly two dozen servers – and with both internet and intranet components -- the City of Charlotte’s SharePoint environment serves the needs of some 6,500 employees in the city’s fourteen key business units.  The applications supported in its SharePoint environment range from mission-critical capabilities like records management and team collaboration sites, to informational functions such as posting benefits information, to less formal applications like the online employee swap shop.  ControlPoint helps Wright better address burdensome but essential administration tasks – such as replacing outmoded web parts – that were difficult to tackle with native SharePoint administrative tools.

“ControlPoint’s ability to handle so many administrative tasks – like generating web part reports by site and by web part – was a key factor in our decision to go with Axceler,” Wright said.  “And this turned out to be even more important than we originally anticipated.”

Wright has used ControlPoint to create a new permission and inheritance structure in the city’s SharePoint environment, and to distribute site administration to the city’s key business units.  ControlPoint’s analysis and reports also enabled Charlotte to hit the go-live commitment on its new external facing web site. 

The City plans to upgrade to SharePoint 2010 this summer with the help of Axceler’s Davinci Migrator for SharePoint 2010.  Besides taking advantage of the latest SharePoint technology, one of the city’s main goals is to restructure its SharePoint farms in order to support a much more modular approach to data backups and restores.  “We were originally on SharePoint 2003, and our usage has grown exponentially,” explained Wright.  “One of the real benefits of Davinci was that, during the migration, we can completely reorganize our content and sites, create new site collections and create new databases.  By reorganizing our data along departmental lines, we’ll make our migration process faster and more efficient.”

Edinburgh City Council named in the top 2% of all councils in the UK for ‘super-site’ powered by Jadu

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Edinburgh City Council has been named as the best local authority site in Scotland, and in the top 2% in the UK by SOCITM (The Society for Information Technology Managers). The site was designed and is powered by Jadu, the UK’s leading content management system vendor in the public sector.

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