Understanding the Client Needs

It always amazes me the depth of client awareness of their online needs these days. Five years ago clients were running blind as to understanding their requirements for their company's Website environment, marketing managers were hamstrung by their I.T departments recommendations based on hardware infrastructures and not the usability and flexibility of the online environment and lets face it it's the marketing departments that need to be able to successfully run and manage their Web environment successfully and uninhibited.

Today its the Marketers that have the power and its the CMS companies who sell and deliver that to these Managers and their staff. Of course this is based on the I.T department still ensuring that the solution is up to scratch and able to be implemented on the companies infrastructure but no longer does the marketing manager have the need to go through the unproductive process of communicating on a daily basis to the I.T team.

With powerful CMS solutions continuing to be launched on the market it then becomes the age old issue of open source verses proprietary systems and in the end it is all about the product fitting the need and isn't that what allows for the market to thrive as we now are all enjoying.

Enhancing User Experience with WordPress 2.7

ramsai's picture
Submitted by ramsai on

In this two-part article we learn a few methods for enhancing user experience and making your WordPress blog a better place. In this part, we see how to use paginator, highlight searched text in search results, and use the CSS sliding doors technique within WordPress.In the second part we will create a dropdown menu for your categories, add a breadcrumb to your theme, display related posts and tabs on your sidebar.

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ComputerWorld: Respect and Beyond Process Design

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Submitted by Bryan on
There are a couple new articles at ComputerWorld that peaked my interest and may be something you too will be interested in reading.  The first is an opinion piece by Frank Hayes, "Frankly Speaking: Rewiring Respect for IT".
Why don’t IT people get more respect? On this Labor Day, things are actually looking better for people who work in corporate IT. Budgets aren’t quite so tight. Companies are hiring. Interesting IT projects are getting a green light. But when it comes to how our fellow employees think about us, IT work is a train wreck. Users break the rules we set up, ignore the proc­esses we develop and generally act as if we’re clueless in what we do.
On a different subject, Bruce A. Steward has written an article to remind us that supporting our customers is more than just improving the business process.