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In today’s business landscape, customer relationships are impossible to overlook. Any company eager to compete and succeed must engage its customers and build loyalty. Of course, this feat isn’t always straightforward, forcing businesses to strategize and employ numerous tools to strengthen these associations.

Luckily, organizations can leverage various technologies to establish and maintain relationships with consumers. Some provide essential data insights to understand their customer base better, while others emphasize ongoing communications. Regardless, utilizing multiple technical approaches delivers positive results. 

Do you dream of connecting your small business with global audiences? Make it a reality with a scaling plan and determination. Consistent and practical branding should be the foundation. Then, consumers everywhere can identify you among thousands of competitors. Follow these recommendations to overcome the challenges designers, marketers and owners face during expansion.

The gig economy has grown exponentially in recent years, revolutionizing how companies approach staffing and workforce management. Characterized by freelance and short-term contracts, this dynamic workforce model offers flexibility, cost-efficiency and access to specialized skills.

Understanding how to harness the gig economy can give businesses a competitive edge. Here are 10 strategies for effectively integrating gig workers into their operations.

Mobile apps offer another way to engage donors and remind them a nonprofit needs their contributions to thrive. Watching technology combine with philanthropy is thrilling. Nonprofits have struggled over the years to attract and retain donors, but tapping into app technology improves the odds. 

Nonprofits are already using mobile app technology to build relationships with the people they serve and those who believe in their causes. Knowing mobile apps can drive success and implementing them for success are two different things. Many factors come into play, such as what type of device people use, how the app functions and what the organization should offer through the app.

Gone are the days when businesses relied solely on physical meetings and printed documents. Today, businesses in every sector rely on the internet, and good connectivity starts with the right internet service provider (ISP). 

A stable connection ensures uninterrupted operations, which benefits staff, provides a better experience for customers and clients, enhances overall productivity, and increases business revenue. 

There are many aspects to consider when choosing the right ISP. Businesses can consider the following seven options as they make a decision.  

Small-business owners and freelancers are often one-person operations or have limited staff. They may rely on a single big client for most of their revenue. Unfortunately, even long-term relationships can change on a dime, and you might lose your biggest customer.

In forums across the internet, entrepreneurs lament a sudden loss of their income. Their longtime client hires a new manager and they cut ties, someone goes out of business, a customer dies or they outsource to another country or even move operations in-house. 

Things may seem bleak, but there are ways to recover and thrive after losing your biggest customer.

Voice search has transformed how users interact with technology and access information online. Today, asking Google Assistant, Siri or Alexa for movie streaming locations, news updates or cooking tips has become routine. 

With the rise of AI-enhanced neuro-linguistic programming (NLP), the demand for automatic speech recognition capabilities has skyrocketed. Website owners must embrace this evolving trend to enhance their online presence and provide the seamless experiences users now expect. Here’s how to go about it in six steps. 

Enterprise resource planning (ERP) platforms are crucial for helping companies streamline processes and maintain central locations for all essential operational data. However, due to their wealth of information, ERP platforms are also popular cybercrime targets. How should cybersecurity teams protect data to decrease the risk of attacks and make infiltrations less effective if they happen?

1. Keep the Software Updated

Most ERP tools are easy to update, and administrators receive alerts when newer versions are available to install. Sometimes, staying up to date is even easier because people can change settings to make software updates happen automatically.