Leadership

How to Strategically Recover After Losing Your Biggest Customer

3 weeks ago By Eleanor Hecks

Small-business owners and freelancers are often one-person operations or have limited staff. They may rely on a single big client for most of their revenue. Unfortunately, even long-term relationships can change on a dime, and you might lose your biggest customer.

In forums across the internet, entrepreneurs lament a sudden loss of their income. Their longtime client hires a new manager and they cut ties, someone goes out of business, a customer dies or they outsource to another country or even move operations in-house.

Things may seem bleak, but there are ways to recover and thrive after losing your biggest customer.

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Boye 19 Brooklyn: The Digital Leadership Conference

5 years ago By Bryan Ruby

It has been a couple years since I personally promoted a conference through my websites and perhaps even longer since I've attended a conference. This was not an intentional decision by me but simply a recognition that in the past couple years I didn't find a conference I found worthy to promote. After awhile talks covering topics such as content management, digital strategy, and collaboration become noise so over time my interest in conferences waned. Then all that changed last week when Janus Boye contacted me to remind me that's he's rebooted his company and bringing his conference back to the USA.

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How Axel Springer transformed its publishing business

6 years ago By Berlinda Nadarajan

Ongoing digital transformation has helped leading German publisher Axel Springer become one of Europe’s largest media companies, with almost three-quarters of revenue coming from digital channels.

“Only 10 years ago, just 1% of Axel Springer’s revenue and profits could be attributed to digital,” said Dr. Andreas Wiele, member of the board and president of classified media at Axel Springer. “Today, more than 65% of our revenue and more than 80% of our profits are digital.”

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Biggest roadblock to project success is poor communication

6 years ago By Real Wire

London, 21 March 2018 – A new research survey from Clarizen, the global leader in collaborative work management software, reveals that poor communication is the biggest barrier to project success. Close to 40% of respondents identify communication as one of the biggest challenges they need to overcome – ahead of organizational change (36%) and budget (25%).

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Five Open Source CMS Leaders

13 years ago By Bryan Ruby

One of the coolest things about CMS Expo 2011 was the opportunity to see five open source CMS "founders" together in one room. On the conference stage were Dries Buytaert (Drupal), Andrew Eddie (Joomla), Sigurd Magnusson (SilverStripe), Shaun Walker (DotNetNuke), and Per Ploug-Hansen (Umbraco).

When WCM is no longer fun

15 years ago By Bryan Ruby

This week, I spent a lot of time in various discussions on the negatives of Web content management systems (WCM). For all the excitement us CMS enthusiasts have for WCM, there is also associated frustration that threatens to dampen our spirit and kill the mission.

Quoting: Committees and Group Decisions

15 years ago By CMS Report

"All too often, however, committees don't work well at all -- resulting in a relentlessly short-term outlook, an inability to stick to strategic plans, a slapdash pursuit of the latest fad and a tendency to blame mistakes on somebody else."

-Jason Zweig, "The Intelligent Investor: How Group Decisions End Up Wrong-Footed", The Wall Street Journal, April 25-26, 2009

Five IT books on my 2009 reading list

15 years ago By Bryan Ruby

I seem to collect a number of books each year. A few of the books I receive from publishers with intent to review or as appreciation for my involvement with events related to content management systems. Other books just peak my interest so I can't help but buy them for my personal library. The following are five books I plan to read in 2009 and are available in CMS Report's Amazon Store.

Drupal Multimedia by Aaron Windborn

Quoting IT: Strategy and Execution

15 years ago By CMS Report

"An objective without strategy, or a strategy without execution remains a dream."

- Dries Buytaert, Drupal, Acquia, and Mollom, "Contributing back to Drupal", Buytaert.net.

U.S. Falling Behind as Academics Goes Global

16 years ago By Bryan Ruby

Those that have read my blog know that I do get on my soapbox from time to time about the state of education in the United States. I can't help but be concerned about the future for America's young adults. Too many students are not opting to stay in school to continue their education. If U.S. students continue their lack of motivation in pursuing an education, I can't help but be gloomy on America's place in the 21st century as a world leader.