A reader of CMS Report asked me to give the latest version of Foswiki some love and attention to this open source "enterprise wiki" with an article. Not a problem as this is why I'm here!
Eight months in the making, Foswiki 1.1.4 comes with some new features and more than 160 crunched bugs relative to the previous release. Here are some highlights of new features and enhancements included in this package:
A couple weeks ago, Liferay's marketing and communication folks sent me an email mentioning that Liferay was included as a "Leader" in Gartner's 2011 Magic Quadrant for Horizontal Portals. After my usual procrastination I finally got around to reading the report and what follows in this blog post are some impressions that jumped at me while reading the report. I'm not convinced the randomness of these personal thoughts make up a blog post (at least a well-written blog post) but I'm going for it since my public note taking often turns out better than a well polished article.
Here at the Liferay West Coast Symposium, Bryan Cheung (CEO) and Paul Hinz (CMO) just announced the newest and upcoming version of the company’s Liferay Portal 6.1, as well as the developer community release of the new Liferay Marketplace. Liferay, Inc. hopes these moves represents a showing of strong new convergence of portal, web content management and modular applications for Liferay products.
Altrincham –UK Interact, a leading supplier in intelligent intranet software, announces the release of Interact Intranet version 4.9 – a significant update to Interact Intranet, which includes Interact Teams, Improved Microsoft Outlook Integration, Collaborative Image Galleries and Real-Time Twitter Integration amongst its new technologies and tools.
Newburyport, MA - Trunity, Inc. has released Trunity Connect, a robust content management system and customer support solution allowing organizations to establish a secure, two-way communication portal with customers and business partners. Trunity Connect is a gateway to a social environment, increasing operational efficiencies, customer satisfaction, customer retention, business partner understanding and brand loyalty.
There are a lot of stories this week of the old-guard tech companies moving toward software and social media as the solution to their problems. We're well aware of HP discussing their desire to get out of the PC market (which I think is a mistake) and even Cisco is looking at collaboration software as a forward moving solution.
Customer Relationship Management is a company-wide business strategy designed to reduce costs and increase profitability by solidifying customer satisfaction, loyalty, and advocacy. It's a strategy used to learn more about customers' needs and behaviours in order to develop stronger relationships with them. After all, good customer relationships are at the heart of business success. There are many technological components to CRM, but thinking about it as computer software with a large database populated with customer-related information. Its primary purpose is to organize, track, and automate key aspects of an organization's sales activities.
This leads to higher customer loyalty and retention, more efficient sales and marketing efforts, lower expenses, more effective call center operations, additional opportunities to cross-sell and up-sell, CRM stands for Customer Relationship Management and while CRM does refer to a program to manage customer information the better CRM software does much more than that. CRM Software not only allows the organizing of customer information, but CRM software also provides the means to track sales leads from the time they are obtained until the sales are closed.
How do you do more with less? Reduce your reliance on paper processes and start automating your workflow? Can you really create a paperless office? Why has this been a pipe dream until now?
REALITY: SCANNING STRATEGIES ARE MISALIGNED. THE REAL FOCUS SHOULD BE ON DATA CAPTURE, WHICH WILL OVER TIME REDUCE DEPENDENCY ON PAPER.
To really succeed in becoming “paperless,” you have to forget about trying to go paperless, for a few reasons.
Intranet Connections has its roots in business applications. We have added a lot of social and collaboration elements to our social intranet software over the recent years, but we have never forgotten about our roots in providing tools for employees to help improve your business. We also see a great deal of employee engagement stemming from your company culture and our new v11 is all about leveraging your intranet to communicate that culture, and to expand on the tools you need to better inform and collaborate with your employees.