Organizational Behavior

Quoting IT: Andy Grove on Job Creation

"You could say, as many do, that shipping jobs overseas is no big deal because the high-value work—and much of the profits—remain in the U.S. That may well be so. But what kind of a society are we going to have if it consists of highly paid people doing high-value-added work—and masses of unemployed?"

Andy Grove, Intel CEO 1987-2005, Andy Grove: How America Can Create Jobs, BusinessWeek, July 1, 2010

Who really defines what is a CMS?

Who really defines what is a CMS?

You do.

I'm more convinced than ever that CMS experts aren't really in the driver's seat when defining the content management system. Experts in the field of content management are more or less observant passengers that are there to help you not get lost and to point out the significant landmarks on the way. This journey takes you to places while you the customer remain in the driver seat with all the privileges and responsibilities of being the driver.

Over the past few years I've realized that my work preference is to keep things as simple as possible. Sometimes when defining information systems keeping things simple works while other times the system is new and remains too complicated to define. Thanks to my reply in a productive rant against CMS by Laurence Hart I'm not only understanding my aversion to being called a CMS expert but also my philosophy and role in defining what is a CMS. This personal philosophy is developing...

Scott Abel convinced me a few years ago on my own blog that the definition of a CMS is never static and always changing. We’re chasing our own tail when we get nit picky in our definitions of a CMS. Somewhere in all the marketing that has been done for terms such as CMS, ECM, and WCM…we have forgotten the difference between information system and information technology.

Quoting IT: WSJ on Innovation

"Innovation initiatives that used to take months and megabucks to coordinate and launch can often be started in seconds for cents."

"This new environment also has big implications for managers. Simply put, bosses must be prepared to give up some control. With testing so cheap, easy and accessible, there's less need to ration it as they have in the past. Managers used to directing the company's innovation efforts must give their workers the freedom to come up with ideas on their own and pursue them without lots of red tape."

"Some of the best experiments come from outside the chain of command."

Quoting: Committees and Group Decisions

"All too often, however, committees don't work well at all -- resulting in a relentlessly short-term outlook, an inability to stick to strategic plans, a slapdash pursuit of the latest fad and a tendency to blame mistakes on somebody else."

-Jason Zweig, "The Intelligent Investor: How Group Decisions End Up Wrong-Footed", The Wall Street Journal, April 25-26, 2009

Sacha Chua on Enterprise 2.0, Drupal, and the Head Shot

Partial Screenshot from Sacha's SiteSeth Gottlieb, Content Here, recently turned me on to Sacha Chua and her blog.  Sacha is an Enterprise 2.0 consultant and application developer for IBM and she also happens to be a very good blogger.  What makes her blog interesting, besides being well written, is her posts on corporate use of social technologies given from the perspective of her generation, the Millennials (latest hip word for Generation Y).

While some organizations are still debating about introducing Web 2.0 technologies to their employees, this newest generation now entering the workforce is likely to expect that such technologies are already available to them for use in their daily work tasks.  While the use of information technology is often viewed by companies in terms of staying competitive and a requirement for implementing strategic plans, the technologies are also increasingly becoming an essential tool for the human resources department.  If you're expecting to attract and keep bright educated Millennials such as Sacha within your organization, you then need to better understand how people in her work cohort are likely to process the work given.

Laura Scott on Email Etiquette

Laura Scott posted her 9 best practices and things to avoid when it comes to e-mail. We followed some of these rules a decade ago, but a good reminder is always appreciated. Laura doesn't mention anything about not using all CAPS in an e-mail and I assume that's because if you don't know that rule by now...nine rules is beyond your grasp.

My favorite rule to follow is number 3:

Write your response above the quoted text.

Quoting IT: Prisoners of Legacy

"We’re now at the point where the most innovative technology for users really is being created in the nonbusiness space. Corporate IT has become the prisoner of legacy technology, and the result isn’t just stodginess — we’re missing out on innovation that could make our users more productive, more effective and more successful."

--Frank Hayes, "Prisoners of Legacy", ComputerWorld, January 7, 2008

The Generation Gap Challenges IT Managers

Another Generation Y (Generation Next) in the workforce has been written.  This time the article is at Infoworld and titled, The Generation Gap Challenges IT Managers.

The gap is widening, with more workers stacked at both ends of the age spectrum. There are approximately 80 million Baby Boomers, those born roughly between the years of 1946 and 1964, and 70 million in Generation Y, born 1978 through the present, but only 60 million in the middle in Generation X, those born 1965 to 1977.