"I think it's easier to be a search engine adding social networking than a social network adding a search engine. Google is adding this social component to search. It totally makes sense. I think it's going to be a long time before people go to Facebook and type in "Hockey" to find the score for a game."
- Guy Kawasaki, Guy Kawasaki's Social Media Secret, Inc.com, February 28, 2012
"The most important thing to remember is that outside some very basic functionality, SharePoint is a platform. With enough time, money, and painkillers, you can get it to do almost anything. But then you or your integrator fall into the business of software development (and maintenance)."
-Tony Byrne, Avoid the Enterprise SharePoint Surprise, Real Story Group, February 14, 2012.
"There are people who can call a blog as their business. In this case, their revenue is mainly from ad sales on their blog. But, that is not a very sustainable or long term business approach you should have. Your online business must solve a person’s problem."
- Marieke Hensel, Why Blogging is Not a Viable Business Mode", Branding Personality, January 30, 2012
"The history of science and technology suggests that such absolutism on both sides of a scientific debate doesn't often lead to practical solutions."
-Daniel B. Botkin, president of the Center for the Study of the Environment, "Absolute Certainty Is Not Scientific", Wall Street Journal, December 2, 2011
"It's often the employees--rather than outside consultants--who know a company's products and processes best. According to management experts, many of the most innovative companies tend to solicit ideas from staff throughout the organization, not just the executive ranks."
-Rachel Emma Silverman, "For Bright Ideas, Ask the Staff", The Wall Street Jorunal, October 17, 2011.
"If you’re a developer you’re already five steps ahead of everyone else. Scripting is the new literacy, and the ability to learn and execute on your ideas without relying on anybody else is going to be invaluable as you iterate and experiment on building something."
-Matt Mullenweg, The future of WordPress: Q&A with founder Matt Mullenweg, memeburn.com, July 8, 2011.
"Today, we are beginning to see the emergence of online knowledge marketplaces where you can sell your personal knowledge. You can see its roots in the crowd sourced Q & A trend that spawned sites like Quora, Aardvark, Stockoverflow and others. And sure, you can go to Google or Ask.com and get your questions answered for free."
-Jennifer Hicks, The Rise of the Knowledge Market, Forbes, June 27, 2011.
"Nobody has come up with a blueprint that says this is how social media must and will be used in all disasters, because it changes fast. We're trying to figure out how to get into conversations with the public without getting into one-on-one transactions, which would be next to impossible."
-W. Craig Fugate, Administrator of the Federal Emergency Management Agency, The Grill: W. Craig Fugate, ComputerWorld, March 21, 2011.
"Help 2.0 is about letting go of old-school, preconceived notions about our role as content providers. Help 2.0 forces us to realize that by leveraging the knowledge of the crowd we can help users find the right information quickly and easily, whether we created the content ourselves or not. And perhaps most importantly, Help 2.0 is about creating support experiences in which users can help us learn what they want and need, while also allowing them to assist one another, in ways that are meaningful to them."
-Scott Abel, The Future of Technical Communication Is Socially Enabled: Understanding the Help 2.0 Revolution, Intercom.STC.org, April 2011.