8 Common Software Implementation Mistakes Businesses Make
Businesses continue investing in software for automation and daily operations. However, poor planning can undermine those investments. Understanding potential implementation mistakes can help business and IT leaders avoid them.
1. Skipping the Discovery and Needs Assessment Phase
Some businesses begin by selecting software before documenting how their teams actually work. They may choose a platform based on its feature list or demonstration without mapping current workflows, pain points, dependencies and performance goals.