Real Wire

LONDON - January 18, 2022 - Zendesk’s landmark annual research has highlighted the potential for businesses to drive success with a focus on customer experiences - as more than two thirds of consumers worldwide (70%) report making purchase decisions based on the quality of customer service they receive. The global Zendesk (NYSE: ZEN) Customer Experience (CX) Trends Report 2022 shows that a majority of businesses surveyed agree there is a direct link between customer service and business performance. Despite this, almost half of UK customers (48%) feel customer service is an afterthought for businesses, indicating a gap between consumer expectation and company actions.

Cambridge UK, December 9 – The big move to the cloud is bringing as many challenges as opportunities, a major database monitoring survey from Redgate has found. With 80% of organizations now using a mix of cloud and on-premises database environments, the survey shows that the focus of data professionals is shifting to addressing the difficulties of migrating to the cloud ahead of improving the performance of their database estates.

MINNEAPOLIS, FEBRUARY 9, 2021 – Perforce Software, a provider of solutions to enterprise teams requiring productivity, visibility, and scale along the development lifecycle, today announced the findings of their 2021 PHP Landscape Survey.

The survey, conducted by Zend by Perforce, measured the key trends and technologies at play in PHP development. Among the key findings of the report, 46% of respondents reported using end of life PHP versions.

“End of life versions no longer receive feature improvements or important security updates,” said Zend Product Manager Matthew Weier O’Phinney. “The longer applications stay on EOL PHP, the more these applications become exposed to security vulnerabilities.”

London, UK – 12th November, 2020 - iland, a leading VMware-based cloud services provider for application hosting, data protection and disaster recovery, today released the findings of its research into customer confidence in cloud services. It found that despite the increase in cloud adoption due to the pandemic, three quarters of organizations surveyed say hyperscaler IaaS instance types may not meet their cost and performance needs for mission-critical applications, while more than one in five are not satisfied with key features of cloud provision such as security, performance, availability and support.

MINNEAPOLIS, November 10, 2020 – Perfecto by Perforce, market leader in cloud-based automated mobile and web application testing solutions, today announced the release of its Fall 2020 Test Coverage Index, a biannual publication which analyzes emerging trends in web and mobile app testing, outlines mobile device, browser, and OS releases, and provides device usage data from around the world.

With fifteen years of industry-leading expertise in mobile app testing, Perfecto is proud to introduce this latest installment of the Test Coverage Index, its fourteenth edition.