July 2022

New Research Suggests Media and Publishing Businesses Have The Best Performing Websites

Media and publishing companies have the best performing websites according to new analysis of all FTSE 100 and 250 homepages by an expert team at Contensis

Travel, hospitality and leisure and retail and grocery; industries which existentially rely on their online presence, failed to make it into the top half of the table. 

5 Technologies to Boost Your Customer Experience

The thing that makes you stand out from competitors is the experience you provide your customers. Fortunately, more and more technology is making it easier than ever before to offer a positive customer experience (CX) to your clients. You don’t have to reinvent the wheel. 

Simply tap into the power of new advances in big tech. Some tech products may be fairly expensive when they first release but drop in price later. Know your budget limits for new items and wait for a deal before adopting them. 

Peak season staff squeeze: 44% of retail leaders fear they don’t have enough staff to cope with next ecommerce rush

London, 18th July, 2022: 44% of retail leaders say they don’t have enough staff to support the upcoming peak season, and need to staff up. That’s according to new data from Delivery Experience Platform Sorted, which found that retail customer service and operations managers believe they are understaffed for the upcoming ecommerce rush, with 52% fearing service levels will drop as a result.

Bryan Ruby: Being in the Present Moment

I've been struggling as of late trying to find the time to write articles for my blog and websites. It's actually caused me some stress to not be writing because there is so much I want to say and share. I always feel that I'm so behind in my writing. This has been an ongoing theme for me but it's not because I don't have the time but instead because I have chosen higher priorities with my time than blogging.