It's no secret that I'm not a big fan of what the content management industry is calling 'Customer Experience Management', or CXM. To be clear, I firmly believe that it's important to manage your customer experience. What I don't believe is that your content management system vendor has the answer.
Yesterday, Robert Rose from Digital Clarity Group posted a great article on CXM. However, I came to very different conclusions based on the facts he described.
HiSoftware’s Latest Solution Suite to be Unveiled at the European SharePoint Conference
Nashua, NH, February 5, 2013 – HiSoftware, a leading provider of compliance and security solutions for SharePoint, today announced the release of HiSoftware Security Sheriff™ SP Version 3.0 for SharePoint, featuring new and enhanced features for content security, encryption, tracking and asset management.
Thanks to Blend Interactive's Corey Vilhauer, I was reminded via an email blast that this is the last day to register for the Now What? Conference at the "early bird" price. This one-day conference is designed to help anyone who works with a website post-launch answer the question, “How do we keep our website useful and relevant?” The conference was created to help bring together web and marketing professionals from across the region to hear from some of today’s leaders in web project management, web governance, and content strategy while talking shop with colleagues and speakers.
Recently, the fine folks at CMS-Connected gave me the opportunity to become a periodic guest for the CMS in the Spotlight segment of their show. CMS-Connected is an hour-long monthly news webcast that focuses on the content management industry. For the January show we had Joomla! in the spotlight, but once we went live I soon found myself challenged to adequately cover the CMS given short period of time and format.
In the recent times when we developed web properties, it has become standard for us to adhere to "Privacy and Accessibility" guidelines. In some cases, the customers have their own set of privacy and accessibility guidelines, and in other cases the customers expect the implementation agencies to follow the latest standard. In either case the core of these guidelines are laid out of by the World Wide Web Consortium (W3C).
Let us explore the accessibility guidelines a little more, and ask, why and how it is relevant?
It is essential that the Web be accessible in order to provide equal access and equal opportunity to people with diverse abilities
Update: A recording of January's show can now be found on the CMS-Connected site. Also, a continued video discussion on Joomla! can be found here at CMS Report.
The world of intranets was a simple one before. Nobody ever thought about having the right CMS or ECM or even WCMS to support their intranets. But was it really that simple?! I believe everyone who ever worked on an intranet or used an intranet at work had the same old problem, once a page was created where to find it? Who is allowed to create pages? How to edit them? Who approves them?