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5 Technologies to Boost Your Customer Experience

The thing that makes you stand out from competitors is the experience you provide your customers. Fortunately, more and more technology is making it easier than ever before to offer a positive customer experience (CX) to your clients. You don’t have to reinvent the wheel. 

Simply tap into the power of new advances in big tech. Some tech products may be fairly expensive when they first release but drop in price later. Know your budget limits for new items and wait for a deal before adopting them. 

Peak season staff squeeze: 44% of retail leaders fear they don’t have enough staff to cope with next ecommerce rush

London, 18th July, 2022: 44% of retail leaders say they don’t have enough staff to support the upcoming peak season, and need to staff up. That’s according to new data from Delivery Experience Platform Sorted, which found that retail customer service and operations managers believe they are understaffed for the upcoming ecommerce rush, with 52% fearing service levels will drop as a result.

Bryan Ruby: Being in the Present Moment

I've been struggling as of late trying to find the time to write articles for my blog and websites. It's actually caused me some stress to not be writing because there is so much I want to say and share. I always feel that I'm so behind in my writing. This has been an ongoing theme for me but it's not because I don't have the time but instead because I have chosen higher priorities with my time than blogging.

Post-Pandemic: Consumers spend less and are more selective

London UK; 28th June 2022: Consumers are spending less and are more selective with their purchases, while 79% say they were more forgiving about delivery experiences during the pandemic. That’s according to new data from delivery experience platform Sorted, which unveiled the current consumer ecommerce and delivery trends in the face of the rising cost of goods.

Monthly Subscriptions: What You Need to Know

Do you offer a product or service that would work well with monthly recurring billing? Subscription boxes and ongoing relationships both can be quite profitable for small businesses. However, there are some things you need to know before you take on this type of client relationship.

What Are the Types of Monthly Subscriptions?

Subscrybe recently reported the subscription economy will hit $274 billion this year, or increase by 23% between 2021 and 2022. If you’ve been thinking about jumping into this business model, now is the perfect time with so much growth.

What is a Database Management System? Definition and Types

Businesses, and overall, individuals, produce a massive amount of data on a daily basis. There has been an accelerating growth in generated data with over 2.5 quintillion bytes each day with today's technology. Consequently, it's necessary to establish a system to manage and manipulate this data. And that's precisely the role of a database management system.

Database management systems (DMBS) are a solution to the influx of data generated every day. These can help businesses process large amounts of data efficiently, creating an organized work environment. 

Revolutionizing Retail: Live Online Video Sales Spurring Seismic eComm Paradigm Shifts

Even in a world where stunning technological advancements abound, seemingly daily, it’s not that often when such advancements have a genuine opportunity to revolutionize an entire industry—let alone one generating multi-trillion dollar annual revenues. Though exceedingly difficult and rare, that circumstance is not impossible. This as exemplified by the profound impact that live, in-person online video is now poised to make on the global e-retail trade, which some estimates project will grow to a staggering 5.4 trillion U.S. dollars in 2022.